Down To Earth Landscaping Inc

Complaint: ***I am rejecting this response because:
Yes, Down-to-earth made an appointment to be here on that date, but cancelled Then he made an appointment for today, 8/17, and didn't show up He tried to deflect blame on to my husband by saying "Why didn't you call to remind me?" We feel as though he is the "business" We should not need to remind him He did ask my husband to remind him to bring a sealer, not to remind him to come over
He tried to put us off until next Summer, but my husband rejected that So he agreed to come next Monday, 8/
We are hoping he doesn't stand us up again
Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Subject: customer complaint# [redacted]Dear Revdex.com,In regards to customer complaint #[redacted].  I have advised the customer that I am out of town due to  a family medical emergency.  I will spread the gravel when weather permits in the spring of 2018.  I will give...

the customer advance notice when I can spread the gravel so that she can be home.Thank you for your cooperation,Sincerely,Patrick M[redacted]Down to Earth landscaping, Inc.

[redacted] Please See Attached Documents [redacted]
DOWN TO EARTH LANDSCAPING, INC. [redacted] NORTH POLE AK 99705AUGUST 24, 2015DEAR Revdex.com,IN REGARDS TO COMPLAINT #[redacted]I MET WITH [redacted] TO DISCUSS THE PROBLEM WITH DRIVEWAY AND SOLUTION. I SUGGESTED WAITING UNTIL NEXT SUMMER DUE TO WEATHER CONDITIONS. WE HAVE HAD COOL TEMPATURES AND RAIN. THE RECYCLED ASPHALT PRODUCT WILL ADHERE OR "SET UP" BETTER WITH WARM DRY CONDITIONS. [redacted] REQUESTED THAT I BRING IN MORE MATERIAL AND FIX THE DRIVEWAY. I RETURNED ON MONDAY AUGUST 24™.   I BROUGHT IN AN ADDITIONAL LOAD OF RECYCLED ASPHALT, SPREAD WITH BOBCAT AND COMPACTED (AT NO ADDITIONAL CHARGE).   UPON COMPLETION OF ADDITIONAL WORKED PERFORMED, [redacted] WAS SATISFIED WITH JOB.SINCERELY,PATRICK M[redacted]DOWN TO EARTH LANDSCAPING, INC.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

[redacted] Please See Attached Documents [redacted]
DOWN TO EARTH LANDSCAPING, INC. [redacted] NORTH POLE AK 99705Revdex.com PO BOX 100 DUPONT, WA 98327DEAR BETTER BUSINESS,IN REGARDS TO COMPLAINT # [redacted]. AT THIS TIME, I HAVE SCHEDULED TO MEET ON MONDAY AUGUST 10, 2015, TO DISCUSS PROBLEM...

WITH DRIVEWAY AND SOLUTION FOR SOLVING THE PROBLEM. AFTER MEETING WE WILL PROCEED WITH SOLUTION TO CUSTOMER COMPLAINT.SINCERELY,PATRICK M[redacted]-PRESIDENTDOWN TO EARTH LANDSCAPING, INC.[redacted]