Downing Plumbing

Initial Business Response / [redacted] (1000, 5, 2017/07/20) */ OUR COMPANY INSTALLED YARD AREA DRAIN SYSTEM & STORM SEWER & CATCH BASIN 11/21/THRU 12/10/FOR THIS CLIENT THE CLIENT CALLED BACK 4/11/& REQUESTED WE MEET WITH THEIR IRRIGATION COMPANY DUE TO LEAKS IN THE IRRIGATION SYSTEM - WE MET WITH CLIENT & IRRIGATION COMPANY - WE APPROVED & PAID FOR LEAKS TO BE REPAIR ON IRRIGATION SYSTEM IN ZONES & ON 7/9/CLIENT CALLED AGAIN & FAXED ESTIMATE FOR ADDITIONAL REPAIRS OF MOVING SPRINKLER HEADS REQUESTING A CALL BACK FROM MANAGER - GAVE US DAYS TO RESPOND THAN FILED THIS COMPLAINT - THIS WAS NOT FAIR TO OUR COMPANY - WE DID RESPOND TO THIS SITUATION IN APRIL & WE HAVE SINCE RECEIVED INVOICE FOR ADDITIONAL REPAIRS & SENT $PAYMENT TO THEIR IRRIGATION COMPANY