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Downriver Community Conference

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Downriver Community Conference Reviews (2)

November 09, [redacted] Revdex.com Case # [redacted] To Revdex.com! To response the customer complaint with the above ID Number: Our roll and regulation for lost & Found item is, when customer call for any lost item, we take customer information, lost item information and after we will searching for last item with general announcement to all our Taxicab driver through our computer dispatch or the RadioIf we found the lost item, then we call back the customer to get his or her lost item According our record, The Taxicab Number [redacted] lady driver picked up her from [redacted] store [redacted] **th street Downtown around 7:pm and drop her at [redacted] Side Ave on November 20** Lady customer calls the company between and 11pm for lost item in the cab on the same dayOur phone operator got customer and item information and our dispatcher call the cab Number [redacted] couple time, but the driver not response to dispatcher rid away Lady customer call again and asking for her lost itemOur phone operator said to the customer, we call the driver, who pick you up not response to our calls or it might be she quit working todayWe have your information as soon we get the driver, we will call you back, but Lady customer call again and again more than five times in that busy night and she wants his lost item as soon as possibleDispatcher has talked to her don’t call us every minutes, we have your information, when we get your item, we will call you backShe screaming on dispatcher couple time and she wants lost item nowDispatcher said I can’t help you in this meddle of night just wait till tomorrow and also dispatcher is released the Taxicab phone number to her The next day, we asked the driver for any lost item in the cabThe driver said “the lady was my last customer and she noting left in my Taxicab She can go to [redacted] store asking for recording video on that day It might be she left the basket over there” San Diego Cab management apologize the customer for any passable argument between our employee and customerWe are really sorry for incontinent that she last her Basket We are appreciates for your continue business If you have any question, please call me at 619- [redacted] Thank You [redacted] GManager

November 09, 20**
Revdex.com Case # [redacted]
To Revdex.com!
To response the customer complaint with the above ID Number:
Our roll and regulation for lost & Found item is, when
customer call for any lost item, we take customer information, lost item
information...

and after we will searching for last item with general announcement
to all our Taxicab driver through our computer dispatch or the Radio. If we
found the lost item, then we call back the customer to get his or her lost
item.
According our record, The Taxicab Number [redacted] lady driver
picked up her from [redacted] store [redacted]th street Downtown
around 7:30 pm and drop her at [redacted] Side Ave on November 31. 20**.
     
Lady customer calls the company between 10 and 11pm for lost
item in the cab on the same day. Our phone operator got customer and item
information and our dispatcher call the cab Number [redacted] couple time, but the
driver not response to dispatcher rid away.
Lady customer call again and asking for her lost item. Our
phone operator said to the customer, we call the driver, who pick you up not
response to our calls or it might be she quit working today. We have your
information as soon we get the driver, we will call you back, but Lady customer
call again and again more than five times in that busy night and she wants his
lost item as soon as possible. Dispatcher has talked to her don’t call us every
minutes, we have your information, when we get your item, we will call you
back. She screaming on dispatcher couple time and she wants lost item now. Dispatcher
said I can’t help you in this meddle of night just wait till tomorrow and also
dispatcher is released the Taxicab phone number to her.
The next day, we asked the driver for any lost item in the
cab. The driver said “the lady was my last customer and she noting left in my Taxicab.
She can go to [redacted] store asking for recording video on that day.
It might be she left the basket over there”.
San Diego Cab management apologize the customer for any
passable argument between our employee and customer. We are really sorry for incontinent
that she last her Basket.
We are appreciates for your continue business.
If you have any question, please call me at 619-[redacted].
Thank You.
[redacted]
G. Manager

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