We leased a vehicle from Downs months prior to Hurricane Sandy When Sandy hit, we lost our home and thus caused us to relocate During that relocation we needed to transport our child back and forth to her original school district every day This happened for a year and a half We contacted Downs Ford on more then three separate occasions to explain our situation They assured us, knowing we would go over the mileage, that we didn't have anything to worry about since we had a [redacted] number Keep the vehicle and bring it back to us at the end of the lease After being over by 20,miles, and returning the vehicle, downs Ford told us that we would have to pay the overages When asked about why they lied to us over the course of two years, they kept telling us we should have known better and a contracts a contract Downs Fords sales management team, we believe, purposely lead us along thinking it would be taken care of and then hope that we would run up the mileage Shame on us for not knowing, however, after speaking with former employees and other dealerships, we where informed that Downs Ford always seems to have an angle like the one they put us through We found another Dealership who took care of us and while Downs Ford put us through substantial financial difficulties we are the wiser Please be careful of this dealership
We leased a vehicle from Downs months prior to Hurricane Sandy When Sandy hit, we lost our home and thus caused us to relocate During that relocation we needed to transport our child back and forth to her original school district every day This happened for a year and a half We contacted Downs Ford on more then three separate occasions to explain our situation They assured us, knowing we would go over the mileage, that we didn't have anything to worry about since we had a [redacted] number Keep the vehicle and bring it back to us at the end of the lease After being over by 20,miles, and returning the vehicle, downs Ford told us that we would have to pay the overages When asked about why they lied to us over the course of two years, they kept telling us we should have known better and a contracts a contract Downs Fords sales management team, we believe, purposely lead us along thinking it would be taken care of and then hope that we would run up the mileage Shame on us for not knowing, however, after speaking with former employees and other dealerships, we where informed that Downs Ford always seems to have an angle like the one they put us through We found another Dealership who took care of us and while Downs Ford put us through substantial financial difficulties we are the wiser Please be careful of this dealership