Initial Business Response / [redacted] (1000, 14, 2016/06/01) */ My apologies for not responding to this letterIt just came across my desk The complaint you received was an error on our partI have been out of the office for months and the person filling in for me sent this out in error I assure you this was resolved [redacted] assured my on Friday, May 27th, at 3:40pm that the [redacted] account was promptly paid and was never registered to the credit bureau I asked [redacted] to email a letter stating such for yourself and the [redacted] sI have not yet received the confirmation letter [redacted] Initial Consumer Rebuttal / [redacted] (3000, 16, 2016/06/01) */ (The consumer indicated he/she DID NOT accept the response from the business.) I feel that we deserve an apologetic letter from them, this has been very poor service and lasting a very long time, I would like a letter from them stating that everything has been paid and a promise that we won't receive another bill..which may sound overboard, but then we never expected to get three bills in the first place...how do we know that we won't get another bill? And that it won't get sent to the collection agency again Final Business Response / [redacted] (4000, 26, 2016/06/07) */ Please find attached letters for [redacted] from Royal Propane and from [redacted] I have emailed these letters to [redacted] and have also mailed a copy to her as well [redacted] Final Consumer Response / [redacted] (4200, 20, 2016/06/03) */ (The consumer indicated he/she DID NOT accept the response from the business.) Not yet, I don't believe I will receive either letter, I have asked for it many times in the past
Initial Business Response /* (1000, 14, 2016/06/01) */
My apologies for not responding to this letterIt just came across my desk
The complaint you received was an error on our partI have been out of the office for months and the person filling in for me sent this out in error
I assure you
this was resolved
***
*** assured my on Friday, May 27th, at 3:40pm that the *** account was promptly paid and was never registered to the credit bureau
I asked *** to email a letter stating such for yourself and the ***sI have not yet received the confirmation letter
***
Initial Consumer Rebuttal /* (3000, 16, 2016/06/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I feel that we deserve an apologetic letter from them, this has been very poor service and lasting a very long time, I would like a letter from them stating that everything has been paid and a promise that we won't receive another bill..which may sound overboard, but then we never expected to get three bills in the first place...how do we know that we won't get another bill? And that it won't get sent to the collection agency again
Final Business Response /* (4000, 26, 2016/06/07) */
Please find attached letters for *** *** from Royal Propane and from ***I have emailed these letters to *** and have also mailed a copy to her as well
***
Final Consumer Response /* (4200, 20, 2016/06/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Not yet, I don't believe I will receive either letter, I have asked for it many times in the past
Initial Business Response /* (1000, 14, 2016/06/01) */
My apologies for not responding to this letterIt just came across my desk
The complaint you received was an error on our partI have been out of the office for months and the person filling in for me sent this out in error
I assure you
this was resolved
***
*** assured my on Friday, May 27th, at 3:40pm that the *** account was promptly paid and was never registered to the credit bureau
I asked *** to email a letter stating such for yourself and the ***sI have not yet received the confirmation letter
***
Initial Consumer Rebuttal /* (3000, 16, 2016/06/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I feel that we deserve an apologetic letter from them, this has been very poor service and lasting a very long time, I would like a letter from them stating that everything has been paid and a promise that we won't receive another bill..which may sound overboard, but then we never expected to get three bills in the first place...how do we know that we won't get another bill? And that it won't get sent to the collection agency again
Final Business Response /* (4000, 26, 2016/06/07) */
Please find attached letters for *** *** from Royal Propane and from ***I have emailed these letters to *** and have also mailed a copy to her as well
***
Final Consumer Response /* (4200, 20, 2016/06/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Not yet, I don't believe I will receive either letter, I have asked for it many times in the past
Initial Business Response / [redacted] (1000, 14, 2016/06/01) */ My apologies for not responding to this letterIt just came across my desk The complaint you received was an error on our partI have been out of the office for months and the person filling in for me sent this out in error I assure you this was resolved [redacted] assured my on Friday, May 27th, at 3:40pm that the [redacted] account was promptly paid and was never registered to the credit bureau I asked [redacted] to email a letter stating such for yourself and the [redacted] sI have not yet received the confirmation letter [redacted] Initial Consumer Rebuttal / [redacted] (3000, 16, 2016/06/01) */ (The consumer indicated he/she DID NOT accept the response from the business.) I feel that we deserve an apologetic letter from them, this has been very poor service and lasting a very long time, I would like a letter from them stating that everything has been paid and a promise that we won't receive another bill..which may sound overboard, but then we never expected to get three bills in the first place...how do we know that we won't get another bill? And that it won't get sent to the collection agency again Final Business Response / [redacted] (4000, 26, 2016/06/07) */ Please find attached letters for [redacted] from Royal Propane and from [redacted] I have emailed these letters to [redacted] and have also mailed a copy to her as well [redacted] Final Consumer Response / [redacted] (4200, 20, 2016/06/03) */ (The consumer indicated he/she DID NOT accept the response from the business.) Not yet, I don't believe I will receive either letter, I have asked for it many times in the past
Initial Business Response /* (1000, 14, 2016/06/01) */
My apologies for not responding to this letterIt just came across my desk
The complaint you received was an error on our partI have been out of the office for months and the person filling in for me sent this out in error
I assure you
this was resolved
***
*** assured my on Friday, May 27th, at 3:40pm that the *** account was promptly paid and was never registered to the credit bureau
I asked *** to email a letter stating such for yourself and the ***sI have not yet received the confirmation letter
***
Initial Consumer Rebuttal /* (3000, 16, 2016/06/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I feel that we deserve an apologetic letter from them, this has been very poor service and lasting a very long time, I would like a letter from them stating that everything has been paid and a promise that we won't receive another bill..which may sound overboard, but then we never expected to get three bills in the first place...how do we know that we won't get another bill? And that it won't get sent to the collection agency again
Final Business Response /* (4000, 26, 2016/06/07) */
Please find attached letters for *** *** from Royal Propane and from ***I have emailed these letters to *** and have also mailed a copy to her as well
***
Final Consumer Response /* (4200, 20, 2016/06/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Not yet, I don't believe I will receive either letter, I have asked for it many times in the past
Initial Business Response /* (1000, 14, 2016/06/01) */
My apologies for not responding to this letterIt just came across my desk
The complaint you received was an error on our partI have been out of the office for months and the person filling in for me sent this out in error
I assure you
this was resolved
***
*** assured my on Friday, May 27th, at 3:40pm that the *** account was promptly paid and was never registered to the credit bureau
I asked *** to email a letter stating such for yourself and the ***sI have not yet received the confirmation letter
***
Initial Consumer Rebuttal /* (3000, 16, 2016/06/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I feel that we deserve an apologetic letter from them, this has been very poor service and lasting a very long time, I would like a letter from them stating that everything has been paid and a promise that we won't receive another bill..which may sound overboard, but then we never expected to get three bills in the first place...how do we know that we won't get another bill? And that it won't get sent to the collection agency again
Final Business Response /* (4000, 26, 2016/06/07) */
Please find attached letters for *** *** from Royal Propane and from ***I have emailed these letters to *** and have also mailed a copy to her as well
***
Final Consumer Response /* (4200, 20, 2016/06/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Not yet, I don't believe I will receive either letter, I have asked for it many times in the past