Downtown Chrysler

My car key fob remote car door opener did not work. I was quoted $85 by phone to program my key fob with cutting a new key included and 2 fobs set with a 4 diget pin. I phoned 3x and confirmed this. I was told to come in and it could be done in minutes. The dodge fiat dealership sang a different tune when I arrived. I had to sign a purchase estimate of $100 and $129 when I arrived and leave the car. They needed fix recalls. No key cutting was included in the price. Only one fob was included. Dodge service dept reps are all were thespeaking in Russian so I cannot understand, and they had the key to my car, if not my bank account. The price went up and up again, and I needed pay money for supposed diagnostic just to get my car back. All this to unsuccessfully get a working key fod.