Downtown Doctor

Dear ***, I have read your complaint and had our billing company remove the chargesI apologize for the inconvenience this has caused you and please let me know if you need anything further [redacted] Office Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Complaint: ***
I am rejecting this response because:I am returning this form as requested by my latest notification from the Revdex.comAlso, I would like to advise the business is being untruthful in their response that they have had any recent contact with meThey have pretty much avoided me since all of this occured Regards,
*** ***

Complaint: ***
I am rejecting this response because: the business has not contacted me at all! The last contact I had with them was when the office manager acknowledged that I shouldn't have had a copay and that they were waiting for *** *** to approve reimbursement and that they would get back to meThey never did, which is why I filed the complaint with the Revdex.com, because this is a dishonest, unprofessional business. Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Dear ***,
I have read your complaint and had our billing company remove the chargesI apologize for the inconvenience this has caused you and please let me know if you need anything further.
*** ***
Office Manager

We have received the complaint and will review further into this once we have received a signed HIPPA release form stating that we have permission to discussion claims with Revdex.com. I would also like to add that we have been working directly with the pt and had given her more info last week....

Once we receive the form then we can discuss more. Thanks

I have spoken to the billing department and we are going to be issuing out the patients refund Monday by check. She should receive it in the mail in a couple of days.

Dear [redacted],  I have read your complaint and had our billing company remove the charges. I apologize for the inconvenience this has caused you and please let me know if you need anything further. [redacted]Office Manager