Downtown Tire & Automotive

These guys truly care about their customers and offering top notch customer service. Today I noticed my tire pressure low, but I had a meeting at work to be at that lasted until 4:30 (close to their closing time of 5). I called and spoke to Joe and explained my situation. He promised he would stay late to take care of me. Once 4:30 rolled around my meeting got extended until 4:45, and Joe said he didn't mind waiting longer. Once I got to my car, the tire was completely flat. Joe gladly offered to come to where I was at and change my tire to a spare and air it up so I could make it. They didn't have my unique tire in stock, but promised to get it by the next morning (less than 24 hours). Joe showed amazing customer service my coming to rescue me after their closing time and making sure I made it home safe. I highly recommend this shop!","pos-1