Shoddy serviceInaccurate billing, subsequent failure to make any attempt to correct
We requested a delivery of heating fuel in December 2017, we were promised the delivery and yet it did not come, during one of the coldest stretches of the yearSubsequently, our fuel ran out and we were forced to purchased fuel from the gas station to hold us overWe called every day, only to be lied to and no delivery
When the delivery finally came, we received a bill with a $charge for "re-priming" the line, despite the fact that we had already done that
Beyond that, the price charged far exceeded the price that we had agreed to when we made the order
Despite repeatedly pointing out the hardship caused to our family, and more importantly the inaccuracy in the billing, Dutile ignored repeated attempts to express our dispute
Despite a clear statement on Dutile's billing statement that they cannot add finance charges to an account under dispute, they have subsequently a
Shoddy serviceInaccurate billing, subsequent failure to make any attempt to correct
We requested a delivery of heating fuel in December 2017, we were promised the delivery and yet it did not come, during one of the coldest stretches of the yearSubsequently, our fuel ran out and we were forced to purchased fuel from the gas station to hold us overWe called every day, only to be lied to and no delivery
When the delivery finally came, we received a bill with a $charge for "re-priming" the line, despite the fact that we had already done that
Beyond that, the price charged far exceeded the price that we had agreed to when we made the order
Despite repeatedly pointing out the hardship caused to our family, and more importantly the inaccuracy in the billing, Dutile ignored repeated attempts to express our dispute
Despite a clear statement on Dutile's billing statement that they cannot add finance charges to an account under dispute, they have subsequently a