D.P.G. Media Group

9/3/2018 Ordered a DVD for $9.99. Billed for the DVD $9.99 authorized charge.
9/5/2018 Billed $29.99 unauthorized charge.
10/18/2018 Billed $9.99 unauthorized charge.
Never received DVD.
Unable to communicate with DPG.
DPG will not communicate with my bank.
WARNING. STAY AWAY FROM DPG MEDIA GROUP

DPG Media Group has been charging my credit card for the last one month without my authorization and I try canceling the debit on my card through there live Chat which was offline and have been charged $4.98 about 6 times just within a month I want a refund please and has quick has possible

I have ordered a flashlight from dpgmedia and have not received it.. Have left several messages with company and have gotten no response at all. Apparently theyhave scammed me out of my money.. Everywhere I have checked I can't find a contact number. If anyone has a contact number could you pass it on please. I simply would like to receive the flashlight or my money back. Every review I have read has not been good. Stay away from this company!

Ive had DPG media group take $88.50taken off my debit card all I want is my refund so I can cancle my card completely .
I did sign up for a one dollar trial offer but thats it no my cards telling me 90 day waite for refund. Can anyone please help me its taken me all day to find this service as there 1 800 #s no good the transaction took place this morninig 4/11/18 I need this money to pay my rent! Thank you mark evans

I have had an unauthorised amount of money taken from my credit card and the company refuse to make contact with me after a number of emails sent.I signed up for a trial on the site, costing $1 which is what I agreed to. Nothing in their site said I would be automatically billed the next day for $38. My bank account froze my account as they saw this as an unauthorised transaction. I have sent numerous emails to DPG Media Group and so far they have not answered one. I would like a refund of the money which should not have been taken from my account and a guarantee that no further money will be taken. Desired SettlementI am asking for the $38 to be refunded which should not have been taken from my account.Business Response Contact Name and Title: [redacted] Customer SupportContact Phone: XXX-XXX-XXXXContact Email: [redacted]@dpghelp.comThis customer has been refunded the amount he requested. Refunds take 3-5 business days to post. If he has further questions he can contact me directly at X-XXX-XXX-XXXXThank youDPG Customer SupportConsumer Response Yet another unauthorised withdrawal from my debit card.I have had 3 unauthorised withdrawals from my bank account involving this company, they have reason or any right whatsoever to withdraw the monies indicated below from my bank account. I have not recieved any services from this company nor would I want to. If there is anything you can do to help me with this situation and these people I would be most appreciative.Many thanks21/07/2015 5404[redacted]1700 Fin: DPG MEDIA GROUP,2836 C,XXX-XXX-XXXX XX.95 USD XR 1.XXXXXX Debit -£9.61 14/07/2015 5404[redacted]1700 Fin: DPG MEDIA GROUP,2836 C,XXX-XXX-XXXX XX.95 USD XR 1.XXXXXX Debit -£9.6307/07/2015 5404[redacted]1700 Fin: DPG MEDIA GROUP,2836 C,XXX-XXX-XXXX X.94 USD XR 1.XXXXXX Debit -£6.39 I would like a refund of he money they have taken as the withdrawals are completely unauthorised.Final Business Response The reason this customer keeps getting charged is because he keeps signing up for 1 of our websites, we have over 25 websites that all look different.I will refunded this customer asap and ask that he not join any of our sites again. If he has a habit of randomly joining websites he should buy a prepaid credit card with only the amount that he wants to spend on it. If he has further questions he can all me directly at X-XXX-XXX-XXXXThank YouDPG Customer Support

This company has repeatedly charged my credit card without authorization. I signed up for a free trial on a website, then cancelled it within the proper time frame. Since then I have been charged various amounts on about a weekly basis. I ended up canceling my credit card to make it stop. Desired SettlementJust want to be done with this. No settlement wanted. Business Response Customer was refunded. If he has further questions he can contact me directly. 1-[redacted]Thank You Customer SupportConsumer Response (The consumer indicated he/she DID NOT accept the response from the business.)I was refunded for 2 of 3 charges, with the un-refunded charge being the largest ($99.00). The fact that they made 3 unapproved charges is enough for me to complain. I should not have to contact them every couple weeks to remove another unapproved charge. This company is counting on the fact that many people will be too embarrassed to contest the charges because it is a porn site operator. Final Business Response This customer has been refunded to the best of my ability. If he has further questions please contact me directly @ 1-[redacted]

My card was charged for a membership, the company failed to send information on canceling temporary membership and charged my card anyway.Company is not available to discuss unauthorized charges. Basically a bogus company to scam users on the internet, by offering a $1 trial membership, but never giving an option to cancel or notifying customers in advance the the system will auto-bill for full membership.Desired SettlementRefund unauthorized charge to my credit card.Business Response This customer has been refunded. We take all complaints and feedback serious. If this customer needs further assistance pleasecontact us by using one of the methods below :Call: X-XXX-XXX-XXXXOnline: http://www.[redacted]help.com/ Email: [redacted]@gmail.comThank You[redacted]Customer Dispute Manager

Month after month DPG media group continues to charge my credit card after I have asked them countless times to cancel what I had signed up for.I signed up with my credit card for a $1 trial on one of their websites, before I knew It I was charged $29.48USD three times within a months time. The first charge was on September 6th, 2015, then twice on September 14th. 2015 for the same amounts...I asked them to stop charging my card and the $29.48 charges stopped, but I was not refunded my money. I spoke to someone at [redacted]@aol.com to help after after many messages someone replied. From the first charge until now I have been randomly charged $8.99USD sometimes once, or up to three times in a month...I request a refund and to cancel my account from the person behind the email address and usually they refund my credit card, but do not cancel my account. Recently I received more charges and asked for a refund but got no refund this time. I have received refund receipts from the email address [redacted]@gmail.com.Desired SettlementI would like my credit card to stopped being charged without permission and for the business to refund all the money they have charged to my account. Business Response Customer Has Been Refunded. He has further questions please call X-XXX-XXX-XXXXConsumer Response (The consumer indicated he/she ACCEPTED the response from the business.)I have received the refunds and accept their response.

I joined [redacted].com on August 10th using the $4.95 trial and cancelled my subscription that same day only to be billed three $24.95 charges.I joined [redacted].com on August 10th using the $4.95 trial membership. When I joined, there was no mention of any reoccurring charge, but knowing how these websites are very dishonest I checked and cancelled my membership immediately after joining.On August 19th and September 12th I see two $24.99 charges on my creditcard statement for DPG Media Group. I go back to their help website (http://[redacted].com/dpghelp) looking to dial the X-XXX-XXX-XXXX number from my Canadian phone number and I get a message that this number is not assigned.Of course there is no email address provided on this http://[redacted].com/dpghelp website to contact anyone, so I tried calling netbilling as they processed the payment, but they advised me that they could not do anything.After that ordeal, I filled out the the little contact form provided on http://[redacted].com/dpghelp asking for these charges to be reversed and my account cancelled again and after no response, I know am seeing another $24.99 charge on my creditcard statement from DPG Media Group.There is also no reset password [redacted] or anything like that on [redacted].com, but I was able to find the screenshot I took of when I joined and it still let me log-in with my temporary username/password. For some reason my account was active and the details were showing reoccurring billing and some @[redacted].com email address that I have never seen before. I clicked to cancel my subscription again, but have no reason to believe my creditcard will stop being billed this time either. I'm not sure why a basic internet functionality such as an email confirmation is not used by this website.Desired SettlementI accept the original $4.95 charge, but want the three $24.99 charges refunded to my creditcard.Business Response Mr. [redacted] has been refunded for the amount he requested. If he has any further questions he can contact us directly at 1-800-[redacted]Best Regards[redacted]DPG Customer Support

Dpg media group has been charging my credit card for the last 3 years without my authorization DPG Media Group has been charging my credit card without my authorization for the last three years they were contacted by me they said they were going to refund me my money but yet again I check my credit card statement and they appear to be taking around $30 in increments of $10 every month.Desired SettlementI am seeking for a full refund and to be taken out of their system Business Response This customer has been refunded the most current charges. We add a discripter to the credit card statement each month with our phone number. If this customer has further questions and problems please [redacted] me directly X-XXX-XXX-XXXX

They keep charging my creditcard even if I cancel subscribtion. When I cancel subscrition they keep activating itI subscribe in february 2014, and canceled short there after due to poor content. Noticed after sometime that I still was charged. Canceled yet again. Noticed yet again that I had been charged. I have yet again canceled, and is going to observe that this status is not changed againDesired Settlementdemand refund for charges exceeding the initial charged of 69.99Business Response This customer has been refunded. We take all complaints and feedback serious. If this customer needs further assistance pleasecontact us by using one of the methods below :Call: X-XXX-XXX-XXXXOnline: http://www.dpghelp.com/ Email: [redacted]@gmail.comThank You[redacted]Customer Dispute Manager