We apologize about the service our customer received, we have taken the necessary steps to take care of our customers needs. Our managers have contacted her and rectified the complaint. Customer also notified us that she would like to rescind the complaint but does not know how to do...
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. The company offered to fulfill their warranty.
We apologize about the service our customer received, we have taken the necessary steps to take care of our customers needs. Our managers have contacted her and rectified the complaint. Customer also notified us that she would like to rescind the complaint but does not know how to do...
that.
Thank you,
Dr. Cell Phone
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. The company offered to fulfill their warranty.