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Dr. Christopher T. Powell, DDS, PA

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Dr. Christopher T. Powell, DDS, PA Reviews (1)

Dr. Powell,We received an invoice for $31.90 about 3 weeks ago and had no idea what it was for. We moved out of North Carolina in May of 2015 and have had no appointments with your office since moving and we paid for all services before moving. I called twice asking what this invoice was for and the people in your office did not know and said a person in billing named ** would call back by Friday. 2 weeks went by and during this time, my wife called three times asking about this, since we have excellent credit and always pay our bills, and do not want any form of blemish on our record. On her last call, she left a message informing your office that if we don?t receive any return call or clarification, we will notify the Revdex.com of this billing. Why, this happened before and last year and as it turned out, your billing was in error. I have no idea what this bill is for and no one will tell me so I am refusing to pay until I know what it is for. The first bill was a current bill and one month later it is showing 90 days old, which I don't understand either. [redacted]XXX-XXX-XXXXDesired SettlementBilling dropped or Detailed explanation of charges that we agree to.Business Response We have contacted the patient and have resolved the matter. The patient was upset about a bill he received and we informed him that the insurance company downgraded their payment for the services received in 2014 and that statements were sent out in the past. I gave him a detailed explanation of all charges and services performed. The patient stated that he had moved to Ohio and has never received a bill from our company. I explained that there was a time that there was a system error and statements were not being sent but that our system indicated that they had been sent and I apologized. I also informed the patient that we will write off his balance and clear his account although the balance was a true balance.

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Description: Dentists

Address: 1512 Village Market Pl, Morrisville, North Carolina, United States, 27560-7511

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