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Dr. Dianne Whitfield-Locke, D. D. S.

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Review: My 71 year old mother went to dentist the dentist pulled 2 teeth and sent her home called her back in 30 mins to come back to office the same day and pulled 4 more gave her shots and sent her home under anthesister by herself

They told her her bridge would be ready in 6wks she went to pick up her bridge without explanation or X-rays they pulled another tooth and charged her again now she walking around with no front teeth for another 6 weeks my mother is elderly I feel they took advantage of her and she keeps gettin billed for pulling her teeth...I went to office to pick her up and the dentist refuse to come out and explain to me why another tooth was pulled the dentist refuse to come out and talk to me this is the 3rd time they did this to my mother also she is paying cash so I believe the extra pulling of teeth she being charged my mom is confused about this and they should be investigatedDesired Settlement: They need to explain to her why they pulled so many teeth and refund for all of the extra charges for pulling teeth

Business

Response:

December 17, 2013

Dear Madam:

[redacted] presented to my office 10/19/2013 requiring extensive dental treatment. We completed a dental treatment plan, which was agreed upon. A payment plan was arranged along with coordinating her dental insurance benefits. Since the initiation of her treatment she has changed her mind on several different occasions resulting in an overpayment. We are in the process of completing the treatment, which she wants. After the treatment is rendered we will refund the overpayment for fillings, extractions, etc. which are not done.

Sincerely.

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Description: Dentists

Address: 5105 Marlboro Pike, Capital Heights, Maryland, United States, 20743

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