Dr. Edison's Computer Medicine

I fell on the ice and am unable to go to the basement where a lot of work is keptI tore a groin muscle and cannot move around very well.Please accept my apologies for the delayIn the meantime, I do have a spare printer that I can loan you.Please email me directly at [redacted] or process through Revdex.com.Thanks,Ed B***

**If you're thinking about using Ed for your computer services DON'T!**
I'm sitting here typing this after months of frustration with a broken laptop worse off than it was when I gave it to himFor the past two months, Ed has been avoiding phone calls, messages, and emails; didn't show up to many appointments to meet up to return the laptop without answering his phone or letting us know otherwise; lost important pieces to my machine without replacing them; and just today, I got the laptop back after he LEFT IT ON HIS DOORSTEP outside of downtown New Haven although I told him multiple times not to with no responseI'm just glad I decided to take a chance to drive by his place this morning to see if he left my property outside even though we replied to his email immediately telling him NO! The next time we see him will be in small claims courtThe details:
My husband, as a Christmas gift, decided to fix a cracked screen that I have been dealing with for months and decided to go to Ed after a successful visit with him previouslyBack then he was responsive, affordable and we would have recommended him to any friend or family member! He had told Ed that I use this computer every day for work and I needed it fixed ASAP which he did; we had it within a few daysAfter receiving it, I noticed that the new screen was falling off so he brought it back to him to have it fixed againNow these next months were a lot of going back and forth between the company we bought the screen from (which was broken), waiting for money to be returned etcBut in late March, the new screen had arrived and it the computer was ready for Ed to fix (whom we paid months ago)After moving since January, Ed had told us that he had lost the bezel to my computer somewhere in the move, this included my cameraHe told us that he would purchase a new one and fix it as soon as he canWeeks went by and at this point we had to contact him for every correspondenceWe asked him every few days if the part had arrived and sometimes we got a response and sometimes we did notHe had moved again in this span of timeEventually he said that the part had gotten lost in the mail and ordered another one and we waited for another weeks for it to arriveBy the time this part "came in" he told us that he had car troubles and was stuck in New Jersey for an undetermined amount of timeHe had promised to give back the computer and the bezel that he ordered (and arrived while he was away, apparently) by Sunday May 22nd or he would give us a refund, which we should have demanded months agoThe day came and went with no response from him, no emails, no text messages, no calls, no refundWe were so fed up that we decided to just take the computer back, which he had promised that he fixed, on Thursday May 26th at 7:At 7:30, my husband arrived at his house and he was no where to be foundHe called him multiple times, left voice mails, text messages, sent an email and even talked to someone else who lived in the building who said that we was home at some point today but left againWe received an email later that night saying that he didn't get home from New Jersey until 10:(which was a lie) and that he would leave the computer out on the stoop for us to get in the morningWe replied immediately NO because there was a good possibility that it would get stolenHe did not respondWe replied again asking if he got that email, no responseOn a hunch that he decided to do it anyway, we went down to his building again this morning and there it was, sitting out in the openThere was no bezel in the bag, which makes us think that he had never ordered it in the first place and that he was dodging us for weeks because of whatever reasonIt was in the exact same condition as we had last seen it months agoEd did not return our calls, and ignored our messages and refuses to give us a refundHe emailed us later, ignoring the fact that we had been obviously upset for him leaving our property in the open and said that he had "returned the bezel" for whatever reasonmonths, a broken computer, many headaches, a future lawsuit and a job that was paid for and a service not receivedI'm not sure what is going on in his life right now, but it is definitely reflecting on his workWe will be taking him to court for returning my property broken and unusablePLEASE, DO NOT USE THIS BUSINESS!

Since Ed's current drug addiction, his very small business has gone down hill quicklyHe lies, cheats, steals and cons customers out of threir money from both new and past clients and has proven himself to be totally untrust worthy and worthless because of itHe hides for very long periods of time and that includes phone calls and using addressesHe never answers the phone numbers listed under his name and presents and misleading info in order to deceive and steal a customers money!
It's a shame to have seen this happen to him...speed does kill and Ed B***
is a prime example of that...I would NOT RECOMMEND Ed or DrEDISON'S PC repair to anyone! Be forewarnedEd B*** has already stolen over $from me personally for goods and services and he's nowhere to be found as of 9/17/This thief will be dealt with through the New Haven police dept and court system nowit's all legal on my endIt's the only course of action I can take with him...sorry Ed, YOU blew itPayback's a ***

I fell on the ice and am unable to go to the basement where a lot of work is keptI tore a groin muscle and cannot move around very well.Please accept my apologies for the delayIn the meantime, I do have a spare printer that I can loan youPlease email me directly at
*** or process through Revdex.comThanks,Ed B***

I fell on the ice and am unable to go to the basement where a lot of work is keptI tore a groin muscle and cannot move around very well.Please accept my apologies for the delayIn the meantime, I do have a spare printer that I can loan you.Please email me directly at *** or
process through Revdex.com.Thanks,Ed B***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to meThanks to Ed for letting me know what's going onI will wait until he is healed and he can bring my printer back
Sincerely,
*** ***