Dr Fame Allergy & Asthma

I would like them to resolve my billing issueMy insurance company has sent this company's billing manager all the transaction information proving my insurance paid them for the first time they processed their claimAlthough they keep denying that they have received payment, I have been working
with the company's billing manger Her name is *** *** if this is any service to youMy insurance has told me I only had to pay my dollar co-pay, not a penny more and their company has misplaced documentation of payment from my insurance and it was not up to date in their electronic payment system, my insurance company electronically deposited the money directly into the company's account, my insurance company also provided all the specific transaction information to the company so they could try and find the payment file on their endI'm providing my explanation of benefits to show that my insurance was charged once and the insurance paid the full amountThen they reprocessed my claim and was charged again for out of network expense on a different claim number for the same amount of money after my insurance paid them for the first claim which they had problems finding because it was on a electronic system.

Good afternoonI am the owner of the business? Regarding this Revdex.com complaint, it was determined by the Insurance Coand our billing dept that *** *** is responsible for the outstanding balance? In fact, the supporting UHC document proves this? However, knowing that this complaint may be in the setting of financial hardship, ? I would like to write this balance off as a business write off? The patient now has a zero balance? Please let us know what the next step isThank you