Dr. Frank C. Stone, DDS

I LOOK FOR DRSTONE FOR AN EVALUATION ON MY DENTAL WORKI WAS INTERESTED IN CONSERVATIVE DENTISTRY, GOLD ONLAY AND PFM CROWNS WITH OCCLUSAL GOLDWHEN I WENT TO SCHEDULE MY APPOINTMENT, THE FRONT DESK PERSON TOLD ME THAT HE WOULD HAVE SOME PHOTOS OF HIS GOLD DENTAL WORK TO SHOW ME BESIDES THE BEFORE AND AFTER PHOTOS IN THE LOBBY THAT WERE ALL COSMETIC WHITE CROWNS AT THE TIME THAT I VISITED HIS OFFICEDURING MY APPOINTMENT I WAS INTERESTED IN FINDING OUT ABOUT DOCTOR’S WORKING STANDARDS AND ETHICS, HIS EXPERTISE ON THE TYPE OF DENTAL WORK I WAS LOOKING FOR AND SO I ASKED QUESTIONS WHICH WERE NOT WELL RECEIVED THIS DOCTOR WAS VERY DEFENSIVE, DID NOT LIKE MY QUESTIONING, SAYING THAT HE EXPECTED ME AS A PATIENT TO TRUST HIM AND WE SHOULD LIKE EACH OTHER TO BUILD A RELATIONSHIP… HE DID NOT WIN ANY OF MY TRUST NEITHER MY SYMPATHY AS TRUST IS EARNED NO GIVEN AWAY FREEI WAS NOT IMPRESSED NEITHER CARED ABOUT HIS CREDENTIALS AND AWARDSI WAS NOT CONVINCED ABOUT HIS EXPERTISE IN GOLD CROWNS, NEITHER HAD I SEEN ANY GOLD CROWNS ON HIS EXTENSIVE PORTFOLIO THAT I WAS PROMISED TO SEE ON MY APPOINTMENT TIMEHE WAS VERY UPSET WHEN I TALKED ABOUT THE PFM CROWN PRICE THAT HIS FRONT DESK EMPLOYEE HAD INFORMED MESOON I CAME TO REALIZE THAT THE TYPE OF DENTAL WORK I WAS SEEKING COULD NOT BE EXECUTED THROUGH HIS PRACTICE …NOT HAPPY WITH MY QUESTIONS AND NOTICING THAT HE COULD NOT WIN MY BUSINESS HE ACCUSED ME OF USING HIM AS RESOURCING…BY PORTRAYING THAT HE WAS SO SURE OF HIMSELF HE SHOULD NOT BEEN CONCERNED ABOUT MY INTERVIEWAFTER MY APPOINTMENT HE SENT ME CYNICAL LETTER, WHICH I HAVE A COPY, SAYING THAT HE FELT “STIMULATED” IN REFERRING TO A SMILE SPECIALIST, A PERIODONTIST, CLEARLY MOCKING MY LEGITIMATE SEARCH FOR A PROFESSIONAL WHO COULD FULFILL MY PREFERENCESWHAT HE ADVISED ME IN HIS LETTER HAD NOTHING TO DO WITH MY PERSONAL DENTAL NEEDS HIS ATTITUDE SHOWS LACK OF ETHIC AND DISREGARD FOR A PATIENTI WAS SEARCHING FOR A CONSERVATIVE, TRUSTWORTH, EASY TO DEAL WITH PROFESSIONAL, I FOUND ONE DEFENSIVE, FULL OF HIMSELF