Dr. Holly Avriette

Dear Sir or Madame,I have received your letter regarding the above referenced complaint.My office has sent this individual 3 statements of her visits although she claims to onlyhave received one.Therefore I have reached out to her via telephone and requested she come to my officefor a brief meeting...

to address her concerns. At that time 1. would hand deliver astatement to her so there will be no question she has received it.At this point she has not responded to my offer.Subsequently, I have sent her a complete and accurate statement of her visits.I have heard no more from her.Robert J. Fox, .D.Clinical Psychologist

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.   The statements provided still do not match appropriately to cash and check payments however, they all say check.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Review: I visited this provider on at least four occasions. I've asked for an accurate and complete billing statement of my visits with co pays and have not received the requested. I have made multiple requests including calls on 7/16, 7/4, 6/22, 6/3, 5/19 and 4/29. I did receive only one billing statement but it is not complete/accurate and only includes two visits (3/24/15 and 4/2/15). I saw this provider at least once alone and at least three with my son. One visit included a cash payment of $20; the provider insured me that my statement would reflect this payment as well, but it does not and only shows two co payments made with checks. I saw this provider on these dates 3/18 (check# 460), 3/24 (check# 461), and 4/2 (check# [redacted]). There was at least one other visit with cash pay, the date of this visit is possibly 4/17 or 4/24; my husband and son were also present when I made a $20 cash co payment. I believe that the 4/24 visit was canceled however. I feel that I have made a great effort to retrieve accurate billing information and have not.Desired Settlement: I would like complete statements including all visits and payments made, including the $20 cash co payment. The provider should have an accurate record of our visits and payments.

Business

Response:

Dear Sir or Madame,I have received your letter regarding the above referenced complaint.My office has sent this individual 3 statements of her visits although she claims to onlyhave received one.Therefore I have reached out to her via telephone and requested she come to my officefor a brief meeting to address her concerns. At that time 1. would hand deliver astatement to her so there will be no question she has received it.At this point she has not responded to my offer.Subsequently, I have sent her a complete and accurate statement of her visits.I have heard no more from her.Robert J. Fox, .D.Clinical Psychologist

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. The statements provided still do not match appropriately to cash and check payments however, they all say check. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,