DR. Hung Nguyen OD

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

To whom this may concern:
Mr*** *** is correct he should have received a reimbursement check in theamount of the full $this was a miss calculation on my part and has been corrected even before wereceived this letterOur sincere apologies go to Mr***
for the miss communication and timingissues he incurred between both officesDrHung *** strives to provide 100% positive patientsatisfaction and the office staff including myself dropped the ball as this result we have been coached onproper communication and time management skills so this will not happen in the futureAgainapologize for the miss communication from both offices on getting this handled in a timelier manner.We hope we are able to provide for Mr*** in the future for his eye care needs so he may see thechange first hand.With our sincerest apologies
*** ***Practice ManagerID # ***

To whom this may concern:Mr*** *** is correct he should have received a reimbursement check in theamount of the full $this was a miss calculation on my part and has been corrected even before wereceived this letterOur sincere apologies go to Mr*** for the miss
communication and timingissues he incurred between both officesDrHung *** strives to provide 100% positive patientsatisfaction and the office staff including myself dropped the ball as this result we have been coached onproper communication and time management skills so this will not happen in the futureAgainapologize for the miss communication from both offices on getting this handled in a timelier manner.We hope we are able to provide for Mr*** in the future for his eye care needs so he may see thechange first hand.With our sincerest apologies*** ***Practice ManagerID # ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]