I have found Aragon to be very slow in responding to issues under warranty in our new building. I have also found them to challenge the repair of deficiencies which are clearly covered by warranty. Their disregard for the residents having to live with these problems exemplifies poor customer service. In general, Aragon's post sales service is substandard. Some information provided by the sales team was, at the very least, misleading, if not outright false.
I have found Aragon to be very slow in responding to issues under warranty in our new building. I have also found them to challenge the repair of deficiencies which are clearly covered by warranty. Their disregard for the residents having to live with these problems exemplifies poor customer service. In general, Aragon's post sales service is substandard. Some information provided by the sales team was, at the very least, misleading, if not outright false.