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Dr. Michael Casagrande

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Dr. Michael Casagrande Reviews (1)

Very bad experience with the PA at the office and later with the office managerMy son's had an appointment for a physical and seen by the PA He did not even know the process for a physical and did not do the eye test and what was required of himHe billed the visit as allergies and weight gain when I had specifically gone for a physical and was covered at 100% I got a bill for and I was upsetI called him many times, the office would never connect me to him.He did not even have the decency to call me back
I called the manager and she was even worse than himwhen I had told her that I had appealed to *** and they say that it can be rebilled she said that she cannot do itI got the rep from *** on a conference call and she refused even her! all it would take is send the claim by mail and she would have got paid by *** ( albeit a lesser amount because it is preventative)
I then wrote the check but with a very bad feeling for no fault of mineI pay for Healthinsurance and then if I have to pay for cheats like these- I have no words to express myselfYou kind of assume people in the healthcare business are there to help and a few like these just spoil it for the good practicesI hope that the person who reads this finds a doctor who can help them instead of cheating themThe only consolation for this very bad experience will be if it can help others make an informed choice

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