As the customer states, the computer worked fine when he picked it up the first time The computer became reinfected and the customer brought the computer back to be looked at for said reinfection We cleaned up the computer again at no charge and sent it out Our repairs had nothing to do with the motherboard that ultimately failed Our repair was all software related with the exception of the ram upgrade Customer asked for a refund for repairs that were complete and to his satisfaction based on his statement that the computer worked fine when he first took it home We cannot be held responsible for unrelated hardware issues As a good faith gesture, we offered to transfer his files to another computer at no charge and customer accepted offer
As the customer states, the computer worked fine when he picked it up the first time. The computer became reinfected and the customer brought the computer back to be looked at for said reinfection. We cleaned up the computer again at no charge and sent it out. Our repairs had...
nothing to do with the motherboard that ultimately failed. Our repair was all software related with the exception of the ram upgrade. Customer asked for a refund for repairs that were complete and to his satisfaction based on his statement that the computer worked fine when he first took it home. We cannot be held responsible for unrelated hardware issues. As a good faith gesture, we offered to transfer his files to another computer at no charge and customer accepted offer.
As the customer states, the computer worked fine when he picked it up the first time The computer became reinfected and the customer brought the computer back to be looked at for said reinfection We cleaned up the computer again at no charge and sent it out Our repairs had nothing to do with the motherboard that ultimately failed Our repair was all software related with the exception of the ram upgrade Customer asked for a refund for repairs that were complete and to his satisfaction based on his statement that the computer worked fine when he first took it home We cannot be held responsible for unrelated hardware issues As a good faith gesture, we offered to transfer his files to another computer at no charge and customer accepted offer
As the customer states, the computer worked fine when he picked it up the first time. The computer became reinfected and the customer brought the computer back to be looked at for said reinfection. We cleaned up the computer again at no charge and sent it out. Our repairs had...
nothing to do with the motherboard that ultimately failed. Our repair was all software related with the exception of the ram upgrade. Customer asked for a refund for repairs that were complete and to his satisfaction based on his statement that the computer worked fine when he first took it home. We cannot be held responsible for unrelated hardware issues. As a good faith gesture, we offered to transfer his files to another computer at no charge and customer accepted offer.