D&R Paving, LLC

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is not 100% satisfactory but am willing to give this process one last chance The business owner guaranteed just this past weekend (April 28th) that the repair would be done in weeks time, now it seems it is weeks time - May 20th I am willing to give them one last opportunity to spend less than 15-minutes to fix a crack that appeared 3-1/months after they did the job If this job is not complete by May 20th, I will resubmit my complaint to the Revdex.com, explore other options such as small claims court and sharing my comments on social media I was originally told it would be done by the end of April, then by May 14th, and now by May 20thBased on their performance, I do not hold out for them living up to their guarantee Regards, [redacted]

I had my driveway paved by D&R Paving in August There was no owner or supervisor on my jobAs a matter of fact the crew had jobs that day and they couldn't get my job done fast enoughWhen I asked about the ramp the owner told me he would put in, the crew said that everything was on the truck and they would come backI called and texted the owner times and he kept telling me he would come backNow it's December and no one has called or come back to fix the problemThe job was also done very sloppyPiles of dirt were left, the grass was torn up and garbage was left in the bushesTheir price may be good, but you get what you pay forTerrible serviceI would not recommend D&R Paving to anyone

Sir,I am very sorry for the inconvenienceDue to the winter-like weather we have been having many delaysAnd it seems that I have forgotten to notify you by the proper timing we've discussedBut rest assure, by May 20th of we will have your repair taken care ofThank you for your patience
and please accept our sincere apologies. Sincerely, D&R Paving, LLC

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is not 100% satisfactory but am willing to give this process one last chance.  The business owner guaranteed just this past weekend (April 28th) that the repair would be done in 2 weeks time, now it seems it is 3 weeks time - May 20th.  I am willing to give them one last opportunity to spend less than 15-30 minutes to fix a crack that appeared 3-1/2 months after they did the job.  If this job is not complete by May 20th, I will resubmit my complaint to the Revdex.com, explore other options such as small claims court and sharing my comments on social media.  I was originally told it would be done by the end of April, then by May 14th, and now by May 20th. Based on their performance, I do not hold out for them living up to their guarantee.
Regards,
[redacted]