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Dr. Richard Simmons

2619 Campbellsville rd, Greensburg, Kentucky, United States, 42743

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I went to Dr. Simmons to get extractions and a full upper dental plate. They gave me the estimate of charges but each time I went, they kept charging more. I disputed the additional charges and they stated that my insurance advised I had meet my cap for payment. After 3 months, I finally got my dental plate. They then called me and stated I had overpayed by $500. I had them credit my husbands account for dental work but when he went, they declined to treat him due to cluster headaches. I have email and called multiple times to resolve the $500 credit but they have never returned my calls or answered my emails. I just want reimbursed for the overpayment, which I told them was not correct.

Dr. Richard Simmons Response • Mar 09, 2020

After researching Mrs. complaint, I found that she did have a credit on her husbands account. However, we have no record via email, or via phone ( all calls are recorded) that she ever called to request a refund. Upon receiving the complaint an refund check of $452.20 was mailed to ***. Thanks!Robert Simmons, DMD

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Address: 2619 Campbellsville rd, Greensburg, Kentucky, United States, 42743

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