Dr Roof

Mr [redacted] [redacted] has not been with the company for some timeI heard of this and was told it had been taken care of long agoThis is the first I have heard differentYou could have looked us up and called the officeIf you have an issue that involves us we will take care of youDoing good work and earning trust is a major key to success in the roofing industryI will pull your file and call you to schedule a meeting to inspect and repair if applicable

We apologize that the project did not get completed within the time frame the customer wanted, due to weather conditions permitting us to do the work.We did communicate with the customer about delays due to weather.Customer has been contacted and we have come to an agreement to cancel project and refund down payment.Down payment has been sent via certified mail to customer.Respectfully, DrRoof Inc