Experiencing an air conditioning crisis in the middle of the night led to an 8am call to Drabek & Hill for helpThe receptionist arranged an appt with a service professional for three hours laterThe gentleman (Geoff) arrived on time, diagnosed the problem, and replaced the part all within an hourProblem solved within hours of occurrence!
Initial Business Response / [redacted] (1000, 5, 2014/05/01) */ Revdex.com Case #XXXXXXXX We have made contact with Mrs [redacted] and are in the process of resolving the complaint with the York equipment [redacted] & Hill will install a new cooling coil and out door unit at no charge on May 2, Resolution should be complete at this time
First, overcharged for tax/title/registration Second, check sent for those expenses - was less than the amount I was charged & did not cover them I live in TN and frequently buy vehicles out of state In the past, other dealerships have always handed me the paperwork upon purchase to take care of my sales taxes, license plate and registration I was told that this dealership just takes care of it all for us When I questioned that, I was told thats how they do it So....I was charged, $state tax, $Title transfer, and $for license/registrationTotal: $ Six weeks passed, didn't have registration yet, contacted dealer and was told it can take weeks A week later, I got an envelope...it was a check for $and a note telling me to go to the DMV and take care of my title/registration/taxIt took weeks for them to basically give me the money they already charged me - and not ALL of it eitherAfter two trips to my county office (they couldn't fi
Experiencing an air conditioning crisis in the middle of the night led to an 8am call to Drabek & Hill for helpThe receptionist arranged an appt with a service professional for three hours laterThe gentleman (Geoff) arrived on time, diagnosed the problem, and replaced the part all within an hourProblem solved within hours of occurrence!
Initial Business Response / [redacted] (1000, 5, 2014/05/01) */ Revdex.com Case #XXXXXXXX We have made contact with Mrs [redacted] and are in the process of resolving the complaint with the York equipment [redacted] & Hill will install a new cooling coil and out door unit at no charge on May 2, Resolution should be complete at this time
First, overcharged for tax/title/registration Second, check sent for those expenses - was less than the amount I was charged & did not cover them I live in TN and frequently buy vehicles out of state In the past, other dealerships have always handed me the paperwork upon purchase to take care of my sales taxes, license plate and registration I was told that this dealership just takes care of it all for us When I questioned that, I was told thats how they do it So....I was charged, $state tax, $Title transfer, and $for license/registrationTotal: $ Six weeks passed, didn't have registration yet, contacted dealer and was told it can take weeks A week later, I got an envelope...it was a check for $and a note telling me to go to the DMV and take care of my title/registration/taxIt took weeks for them to basically give me the money they already charged me - and not ALL of it eitherAfter two trips to my county office (they couldn't fi