Dragon Electric

First off, let me say that Mr [redacted] never contacted us on any of the issues he mentioned in his complaintConcerning the ceiling fans - Mr [redacted] purchased them himself and was advised by our electrician that they were of cheap quality and that he would most likely have problems with the remote controls for themHad he allowed us to provide them, they would have been of higher quality and he would not have the issue he is havingAs for the refrigerator GFI - Mr [redacted] provided ALL the devices for the kitchen - (outlets, GFI's, switches, etc)All that is required for a refrigerator is a amp circuitThe only refrigerators that require a amp circuit are Sub ZeroThe refrigerator that Mr [redacted] has uses only amps so using a amp circuit would have been too much protection for itSince everything (including the refrigerator) was on a single circuit in the kitchen due to being wired by old code, the city inspector required that we use GFI's on the whole kitchen including the refrigerator.The wires that we installed in the panel were all protectedThe only wires that may have not been protected were the existing wiringThe city inspector passing us upon inspection shows that we wired the panel properlyHad our wiring not been protected, it would NOT have passed inspection.As for the can lights in the bathroom, all the lights were wired to code and did pass inspectionAgain...improper wiring or "lazy risky" wiring would NOT have passed inspection.Mr [redacted] was also advised that the house had very old existing wiring and that the wiring should all be brought up to code, but he declined to do that stating that he did not want to pay for thatThe old existing wiring is what caused the issue with the power being lost to the kitchen during the remodelOur electrician spent a day tracing the wiring to find the problem (which was the old existing wiring) and Mr [redacted] STILL did not want the wiring done correctly up to codeHe insisted that we simply tie in to the existing wiringMr [redacted] states that he wants us to "fix the issues" and yet in his "complaint" he states that he has already hired another electrician to do that very thingAn electrician, I might add, who by Mr [redacted] 's own words installed a amp duplex receptacle which would have required the running of a whole new circuit to that refrigeratorA circuit that would have been both costly and unnecessary since, as I stated, his refrigerator only draws amps so amps is too much protection for itAlso, since Mr [redacted] never contacted us about any of these issues in the past and is doing it now through this complaint, If he had another electrician there to "fix" the issues and he still wants us to fix them, how do we know that the issues he is complaining about were not caused by the other electrician? In either case, the issue with the ceiling fan would be caused by the cheap remote that Mr [redacted] was warned about and would not be our responsibility...that would be a manufacturer's warranty issue.I maintain that our work was done well and according to code - as evidenced by the fact that we passed city and HUD inspection and that Mr [redacted] 's "issues" are all of his own doingStandard in the industry is that when there is an issue with an electrician's work, that electrician is to be contacted to correct the issue BEFORE another electrician is hired to "correct" anythingFailure to do that can and will result in the original electrician's warranty becoming null and voidIf you buy a Chevy and take it to a Ford dealer for a repair, that will void your Chevy warranty.It should also be said here that Mr [redacted] seems to have a history of lodging complaintsHe lodged a complaint against the GC on the job for "stealing his AC unit", which was found to be untrueWe also know that when it came time for his final inspections, in an effort to make the GC and all the sub contractors look bad, Mr [redacted] denied entry to their home to the city inspector

First off, let me say that Mr. [redacted] never contacted us on any of the issues he mentioned in his complaint. Concerning the ceiling fans - Mr. [redacted] purchased them himself and was advised by our electrician that they were of cheap quality and that he would most likely have problems with the...

remote controls for them. Had he allowed us to provide them, they would have been of higher quality and he would not have the issue he is having. As for the refrigerator GFI - Mr. [redacted] provided ALL the devices for the kitchen - (outlets, GFI's, switches, etc). All that is required for a refrigerator is a 15 amp circuit. The only refrigerators that require a 20 amp circuit are Sub Zero. The refrigerator that Mr. [redacted] has uses only 8 amps so using a 20 amp circuit would have been too much protection for it. Since everything (including the refrigerator) was on a single circuit in the kitchen due to being wired by old code, the city inspector required that we use GFI's on the whole kitchen including the refrigerator.The wires that we installed in the panel were all protected. The only wires that may have not been protected were the existing wiring. The city inspector passing us upon inspection shows that we wired the panel properly. Had our wiring not been protected, it would NOT have passed inspection.As for the can lights in the bathroom, all the lights were wired to code and did pass inspection. Again...improper wiring or "lazy risky" wiring would NOT have passed inspection.Mr. [redacted] was also advised that the house had very old existing wiring and that the wiring should all be brought up to code, but he declined to do that stating that he did not want to pay for that. The old existing wiring is what caused the issue with the power being lost to the kitchen during the remodel. Our electrician spent a day tracing the wiring to find the problem (which was the old existing wiring) and Mr. [redacted] STILL did not want the wiring done correctly up to code. He insisted that we simply tie in to the existing wiring. Mr. [redacted] states that he wants us to "fix the issues" and yet in his "complaint" he states that he has already hired another electrician to do that very thing. An electrician, I might add, who by Mr. [redacted]'s own words installed a 20 amp duplex receptacle which would have required the running of a whole new circuit to that refrigerator. A circuit that would have been both costly and unnecessary since, as I stated, his refrigerator only draws 8 amps so 20 amps is too much protection for it. Also, since Mr. [redacted] never contacted us about any of these issues in the past and is doing it now through this complaint, If he had another electrician there to "fix" the issues and he still wants us to fix them, how do we know that the issues he is complaining about were not caused by the other electrician? In either case, the issue with the ceiling fan would be caused by the cheap remote that Mr. [redacted] was warned about and would not be our responsibility...that would be a manufacturer's warranty issue.I maintain that our work was done well and according to code - as evidenced by the fact that we passed city and HUD inspection and that Mr. [redacted]'s "issues" are all of his own doing. Standard in the industry is that when there is an issue with an electrician's work, that electrician is to be contacted to correct the issue BEFORE another electrician is hired to "correct" anything. Failure to do that can and will result in the original electrician's warranty becoming null and void. If you buy a Chevy and take it to a Ford dealer for a repair, that will void your Chevy warranty.It should also be said here that Mr. [redacted] seems to have a history of lodging false complaints. He lodged a complaint against the GC on the job for "stealing his AC unit", which was found to be untrue. We also know that when it came time for his final inspections, in an effort to make the GC and all the sub contractors look bad, Mr. [redacted] denied entry to their home to the city inspector.

First off, let me say that Mr. [redacted] never contacted us on any of the issues he mentioned in his complaint. Concerning the ceiling fans - Mr. [redacted] purchased them himself and was advised by our electrician that they were of cheap quality and that he would most likely have problems with...

the remote controls for them. Had he allowed us to provide them, they would have been of higher quality and he would not have the issue he is having. As for the refrigerator GFI - Mr. [redacted] provided ALL the devices for the kitchen - (outlets, GFI's, switches, etc). All that is required for a refrigerator is a 15 amp circuit. The only refrigerators that require a 20 amp circuit are Sub Zero. The refrigerator that Mr. [redacted] has uses only 8 amps so using a 20 amp circuit would have been too much protection for it. Since everything (including the refrigerator) was on a single circuit in the kitchen due to being wired by old code, the city inspector required that we use GFI's on the whole kitchen including the refrigerator.The wires that we installed in the panel were all protected. The only wires that may have not been protected were the existing wiring. The city inspector passing us upon inspection shows that we wired the panel properly. Had our wiring not been protected, it would NOT have passed inspection.As for the can lights in the bathroom, all the lights were wired to code and did pass inspection. Again...improper wiring or "lazy risky" wiring would NOT have passed inspection.Mr. [redacted] was also advised that the house had very old existing wiring and that the wiring should all be brought up to code, but he declined to do that stating that he did not want to pay for that. The old existing wiring is what caused the issue with the power being lost to the kitchen during the remodel. Our electrician spent a day tracing the wiring to find the problem (which was the old existing wiring) and Mr. [redacted] STILL did not want the wiring done correctly up to code. He insisted that we simply tie in to the existing wiring. Mr. [redacted] states that he wants us to "fix the issues" and yet in his "complaint" he states that he has already hired another electrician to do that very thing. An electrician, I might add, who by Mr. [redacted]'s own words installed a 20 amp duplex receptacle which would have required the running of a whole new circuit to that refrigerator. A circuit that would have been both costly and unnecessary since, as I stated, his refrigerator only draws 8 amps so 20 amps is too much protection for it. Also, since Mr. [redacted] never contacted us about any of these issues in the past and is doing it now through this complaint, If he had another electrician there to "fix" the issues and he still wants us to fix them, how do we know that the issues he is complaining about were not caused by the other electrician? In either case, the issue with the ceiling fan would be caused by the cheap remote that Mr. [redacted] was warned about and would not be our responsibility...that would be a manufacturer's warranty issue.I maintain that our work was done well and according to code - as evidenced by the fact that we passed city and HUD inspection and that Mr. [redacted]'s "issues" are all of his own doing. Standard in the industry is that when there is an issue with an electrician's work, that electrician is to be contacted to correct the issue BEFORE another electrician is hired to "correct" anything. Failure to do that can and will result in the original electrician's warranty becoming null and void. If you buy a Chevy and take it to a Ford dealer for a repair, that will void your Chevy warranty.It should also be said here that Mr. [redacted] seems to have a history of lodging false complaints. He lodged a complaint against the GC on the job for "stealing his AC unit", which was found to be untrue. We also know that when it came time for his final inspections, in an effort to make the GC and all the sub contractors look bad, Mr. [redacted] denied entry to their home to the city inspector.

Review: THe electrician installed ceiling fans in my house. One turns off when it wants, and on when it wants. Another is unsteady, its only been 7 months they have been installed. The main electric panel where the cords run according to home inspection, was not protected and can rub against the metal and cause fire. HE also placed a GFI in my kitchen in a new circuit for my refrigerator, which is plugged in in a closet, away from water and elements, the GFI blew out in 6 months. Had to have new electrician replace it with a regular outlet. Electrician called Dragon electric dumb for one using a 15amp for refrigerator, and using a GFI on a refrigerator. NOt to mention his apprentice electricians are incompetent, could not install new outlets in a kitchen from 1954 without losing power to half the kitchen, had to have [redacted] electric fix his work. Also had to have different electrician work on can lights in the bathroom, who found his apprentices performed, lazy risky work wiring the new can lights in my bathroomDesired Settlement: Fix my ceiling fan, and fix the the electric risks.

Business

Response:

First off, let me say that Mr. [redacted] never contacted us on any of the issues he mentioned in his complaint. Concerning the ceiling fans - Mr. [redacted] purchased them himself and was advised by our electrician that they were of cheap quality and that he would most likely have problems with the remote controls for them. Had he allowed us to provide them, they would have been of higher quality and he would not have the issue he is having. As for the refrigerator GFI - Mr. [redacted] provided ALL the devices for the kitchen - (outlets, GFI's, switches, etc). All that is required for a refrigerator is a 15 amp circuit. The only refrigerators that require a 20 amp circuit are Sub Zero. The refrigerator that Mr. [redacted] has uses only 8 amps so using a 20 amp circuit would have been too much protection for it. Since everything (including the refrigerator) was on a single circuit in the kitchen due to being wired by old code, the city inspector required that we use GFI's on the whole kitchen including the refrigerator.The wires that we installed in the panel were all protected. The only wires that may have not been protected were the existing wiring. The city inspector passing us upon inspection shows that we wired the panel properly. Had our wiring not been protected, it would NOT have passed inspection.As for the can lights in the bathroom, all the lights were wired to code and did pass inspection. Again...improper wiring or "lazy risky" wiring would NOT have passed inspection.Mr. [redacted] was also advised that the house had very old existing wiring and that the wiring should all be brought up to code, but he declined to do that stating that he did not want to pay for that. The old existing wiring is what caused the issue with the power being lost to the kitchen during the remodel. Our electrician spent a day tracing the wiring to find the problem (which was the old existing wiring) and Mr. [redacted] STILL did not want the wiring done correctly up to code. He insisted that we simply tie in to the existing wiring. Mr. [redacted] states that he wants us to "fix the issues" and yet in his "complaint" he states that he has already hired another electrician to do that very thing. An electrician, I might add, who by Mr. [redacted]'s own words installed a 20 amp duplex receptacle which would have required the running of a whole new circuit to that refrigerator. A circuit that would have been both costly and unnecessary since, as I stated, his refrigerator only draws 8 amps so 20 amps is too much protection for it. Also, since Mr. [redacted] never contacted us about any of these issues in the past and is doing it now through this complaint, If he had another electrician there to "fix" the issues and he still wants us to fix them, how do we know that the issues he is complaining about were not caused by the other electrician? In either case, the issue with the ceiling fan would be caused by the cheap remote that Mr. [redacted] was warned about and would not be our responsibility...that would be a manufacturer's warranty issue.I maintain that our work was done well and according to code - as evidenced by the fact that we passed city and HUD inspection and that Mr. [redacted]'s "issues" are all of his own doing. Standard in the industry is that when there is an issue with an electrician's work, that electrician is to be contacted to correct the issue BEFORE another electrician is hired to "correct" anything. Failure to do that can and will result in the original electrician's warranty becoming null and void. If you buy a Chevy and take it to a Ford dealer for a repair, that will void your Chevy warranty.It should also be said here that Mr. [redacted] seems to have a history of lodging false complaints. He lodged a complaint against the GC on the job for "stealing his AC unit", which was found to be untrue. We also know that when it came time for his final inspections, in an effort to make the GC and all the sub contractors look bad, Mr. [redacted] denied entry to their home to the city inspector.