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Draheim Appraisal

5300 Manore Rd, Swanton, Ohio, United States, 43558-9600

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loan company got a hold of this company to do a appraisal on my property, but when he turned the appraisal over to the loan company some pictures were not of my property dont know where they came from. loan company said they would contact this company and see about doing a new appraisal with the pictures of my property, I never heard back from him or the loan company to come out and re appraise my property.

Desired Outcome

Refund if he is not going to come out and re appraise my property with the right pictures i want a full refund. i am paying taxes on my property $59.900 and to come back with a $40.000 appraisal is just not right that is almost $20.000 less than my taxes

Draheim Appraisal Response • Aug 23, 2020

I performed this appraisal approximately 18 months ago. We have very strict confidentiality rules as appraisers. We cannot talk to anyone other than the client/lender about this appraisal. Further, I cannot make any changes to the appraisal unless there is a request from the lender/client. To my knowledge, I never received a request from the lender to make changes to this report. Since this appraisal is 18 months old, I would guess that the lender has moved on and is not willing to reopen this file. If there is an error with some of pictures, I could come out and take new pictures, but I suspect that would not be enough for for ***. In my 33 years of appraising, I have never had a complaint like this. I am willing to pay for the fee that I received from the lender, which was $400, as long as *** is willing to sign a hold harmless agreement. Please advise on if you would like to proceed.

Customer Response • Aug 25, 2020

(The consumer indicated he/she ACCEPTED the response from the business.)
I accept this response of returning my money. and yes I will sign a hold harmless agreement

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Address: 5300 Manore Rd, Swanton, Ohio, United States, 43558-9600

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