Drain Genius

I sent this to her last month:Hello Ms. [redacted]-Happy Martin Luther King Day!!What happened to your toilet was an accident as a result of the design of your plumbing. We performed all services after replacing your toilet at no charge to you.(snaked and then camera/locate service of your sewer line...

from the crawl space) and replaced your toilet with one far nicer than necessary. The toilets cost was $175.00, the services we still provided you would have cost you over $300 that we did not charge to nor collect from you. We are fully prepared to respond to your threats of false complaints and have forwarded your previous emails in advance to the our Attorney, the Revdex.com and now Mr. [redacted]'s organization of whom I used to work for:) I'm also forwarding this response. I'm sorry you feel we still owe you $150. That's simply not the case. In the spirit of Cus[redacted]er Service. We have noted a credit for future use to your account profile should you ever need service and call on us. Thank you for choosing Drain Genius LLCWe greatly appreciate your support of Colorado Small Businesses Dwight A. SweeneyFounding Partner Drain Genius LLC303.249.9698On Jan 17, 2016, at 7:40 PM, Coco [redacted] <coco[redacted]@comcast.net> wrote:Dwight,you said you would take care of the property damage you caused.  Apparently you are not going to honor this so I will put this in the hands of my insurance agent and have them contact your insurance company.  After accessing the damage they will undoubtedly contact your company with a higher amount than the $150, I have asked you to reimburse me.If you hesitate to pay me additionally  I will report you to the Revdex.com and [redacted].Sincerely,[redacted]  [redacted]
[redacted]<IMG_0678.JPG>Sent from my iPad