Initial Business Response / [redacted] (1000, 8, 2015/05/07) */ The terms and conditions everyone signs very throughly states if you withdraw from the program before the 'placement process', which is days before the commencement of the program(May31st) you forfeit your initial depositPlease note our refund policy: Payment and Refund Policies (a) Your Initial Deposit ("Initial Deposit") is $The Initial Deposit is for the sole purpose of reserving your position in the Program and covering certain related administrative expensesUpon receiving your Initial Deposit, DCI agrees to place you in an internship by the "Placement Deadline," which is days prior to the commencement date of the Program you selected ("Commencement Date")If DCI is unable to place you in an internship acceptable to you by the Placement Deadline, despite your full cooperation in the placement process in DCI's sole discretion, you will be given the option (i) to drop out of the Program and receive a refund of your Initial Deposit and all other Program payments made by you with the exception of the application fee ("Full Refund"), or (ii) to request that DCI continue the search process until you are placed; and if DCI is still unable to place you within the extended time, you will receive a Full Refund(Note: Your application fee is not refundable under any circumstances.) Once you have accepted an internship presented by DCI, you will not receive a refund (b) However, if you withdraw from the Program for any reason before your acceptance of an internship with a Sponsor, other than DCI's failure to place you by the Placement Deadline or such other date as agreed to between you and DCI, or if DCI determines, in its sole discretion, that you did not fully cooperate in the placement process at any time before the Placement Deadline (including but not limited to, your failure to actively work with your assigned DCI representatives, skipping or missing scheduled internship interviews, not engaging in internship discussions with your Internship Coordinator, not responding to DCI communications in a timely manner, or allowing the placement process to be delayed due to missing agreed payment due dates), you will receive a refund of 50% of your program fee, not including the Initial Deposit which shall be forfeitedIf you withdraw from the Program for any reason after accepting an internship, you will not receive a refund of any payment to DCI, and you shall remain liable for the balance of any program fees owedIn the event your participation in a program after accepting an internship is delayed due to obtaining a visa, late enrollment, or any other reason not entirely within DCI's control, you will not be entitled to a refund or reduction in the program feesAll requests for refunds must be received by DCI in writing with proof of receipt within days of your withdrawalFailure to notify us of your refund request within days of your withdrawal will result in your forfeiture of any refundsAll refunds are subject to this Section without exceptionSupplemental documentation may be requiredExcept for any personal injury claims primarily caused by DCI, DCI is not liable to you for any claims at any time for any amount in excess of the fees you have paid to DCI (c) All payments must be paid by the due dates specified under the payment plan you choose upon enrollmentIf a payment is delinquent for days or more, DCI will place an automatic hold on the participant's account until all payments are up to date and you may be barred from any further participation in the ProgramLate Payments will incur an interest rate of 1% per calendar month, or any part thereof, (12% per annum) in addition to a $late payment feeA hold on an account can consist of (but is not limited to) a complete stop in the Placement Process or stop in the Program ProcessA hold status can only be removed from the account once payments are up to date (d) All payments will be charged automatically on the due dates specified under the payment plan you have chosenThe credit card charged for any amounts owed is the credit card you have selected herein used to pay your initial paymentAny changes to your method of payment must be arranged hours prior to the due dateDCI will not issue a refund if the amount charged was previously processed on your selected credit cardThere will be a $administration fee if there is a dispute or chargeback issued that is closed in favor of Dream Careers (e) All program fees must be paid in full thirty (30) days prior to the start of the programParticipant will not be allowed to check into housing, begin their internship or receive any program benefits until the account is paid in full (f) DCI reserves the right to collect any unpaid balances due to DCI and may turn delinquent accounts over to a third party debt collection agencyIn the event DCI incurs any costs in connection with any past-due balance or amount owed by you to DCI, you shall be liable for any costs in connection with such collection including reasonable attorney's fees or court costs Payment Policy and OptionsThe Program Price must be paid in full one month prior to the Commencement DateThe Initial Deposit must be paid by credit card or debit card when you electronically execute this Agreement (as described in paragraph 1), and will be applied to the Program Price (please use payment link provided after electronically executing this Agreement)You must select a payment plan and method for paying the balance of the Program Price through DCI's payment processing systemYou agree to pay the balance according to the payment terms selected by you at the time of enrollment in accordance with DCI's Payment Options Non-Cancelable Program Price(a) When you electronically execute this Agreement (as described in paragraph 1) and if DCI accepts your application to participate in the Program, DCI will reserve your position in the Program and will make certain financial commitments related to your participation in the ProgramTherefore, you understand and agree that when you electronically indicate your agreement to the terms herein by clicking the Terms and Conditions box on the DCI Enrollment Offer webpage, your obligation to pay the entire Program Price is irrevocable and non-cancelable for any reason whatsoever, except for the refund policy as set forth in paragraph of this Agreement regardless of whether or not circumstances outside DCI's control result in termination of the Program Initial Consumer Rebuttal / [redacted] (3000, 10, 2015/05/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do not accept this response because every time I complain about not getting a refund, I get the same terms and conditions sent to meThese terms and conditions mean nothing to meWhy do I have to give this company $for doing nothing? They have provided me with nothingThere is no reason to give them all this moneyTheir staff has poor [redacted] I actually would've done the program at a different time period but at this point they have turned me off
Initial Business Response / [redacted] (1000, 9, 2015/05/29) */ Received business response via email on 5/29/15: In reply the this complaintWe do make the cost of the application and our refund policy available in text that is eligible and directly below the 'Continue' button on the first page of the application (apply.summerinternships.com)This text reads note the graphic below: Application Fee - $application fee payable by credit or debit card with online applicationBefore you apply, review eligibility (linked to our eligibility page) requirements and ensure you qualify as the application fee is non-refundable
Initial Business Response / [redacted] (1000, 8, 2015/05/07) */ The terms and conditions everyone signs very throughly states if you withdraw from the program before the 'placement process', which is days before the commencement of the program(May31st) you forfeit your initial depositPlease note our refund policy: Payment and Refund Policies (a) Your Initial Deposit ("Initial Deposit") is $The Initial Deposit is for the sole purpose of reserving your position in the Program and covering certain related administrative expensesUpon receiving your Initial Deposit, DCI agrees to place you in an internship by the "Placement Deadline," which is days prior to the commencement date of the Program you selected ("Commencement Date")If DCI is unable to place you in an internship acceptable to you by the Placement Deadline, despite your full cooperation in the placement process in DCI's sole discretion, you will be given the option (i) to drop out of the Program and receive a refund of your Initial Deposit and all other Program payments made by you with the exception of the application fee ("Full Refund"), or (ii) to request that DCI continue the search process until you are placed; and if DCI is still unable to place you within the extended time, you will receive a Full Refund(Note: Your application fee is not refundable under any circumstances.) Once you have accepted an internship presented by DCI, you will not receive a refund (b) However, if you withdraw from the Program for any reason before your acceptance of an internship with a Sponsor, other than DCI's failure to place you by the Placement Deadline or such other date as agreed to between you and DCI, or if DCI determines, in its sole discretion, that you did not fully cooperate in the placement process at any time before the Placement Deadline (including but not limited to, your failure to actively work with your assigned DCI representatives, skipping or missing scheduled internship interviews, not engaging in internship discussions with your Internship Coordinator, not responding to DCI communications in a timely manner, or allowing the placement process to be delayed due to missing agreed payment due dates), you will receive a refund of 50% of your program fee, not including the Initial Deposit which shall be forfeitedIf you withdraw from the Program for any reason after accepting an internship, you will not receive a refund of any payment to DCI, and you shall remain liable for the balance of any program fees owedIn the event your participation in a program after accepting an internship is delayed due to obtaining a visa, late enrollment, or any other reason not entirely within DCI's control, you will not be entitled to a refund or reduction in the program feesAll requests for refunds must be received by DCI in writing with proof of receipt within days of your withdrawalFailure to notify us of your refund request within days of your withdrawal will result in your forfeiture of any refundsAll refunds are subject to this Section without exceptionSupplemental documentation may be requiredExcept for any personal injury claims primarily caused by DCI, DCI is not liable to you for any claims at any time for any amount in excess of the fees you have paid to DCI (c) All payments must be paid by the due dates specified under the payment plan you choose upon enrollmentIf a payment is delinquent for days or more, DCI will place an automatic hold on the participant's account until all payments are up to date and you may be barred from any further participation in the ProgramLate Payments will incur an interest rate of 1% per calendar month, or any part thereof, (12% per annum) in addition to a $late payment feeA hold on an account can consist of (but is not limited to) a complete stop in the Placement Process or stop in the Program ProcessA hold status can only be removed from the account once payments are up to date (d) All payments will be charged automatically on the due dates specified under the payment plan you have chosenThe credit card charged for any amounts owed is the credit card you have selected herein used to pay your initial paymentAny changes to your method of payment must be arranged hours prior to the due dateDCI will not issue a refund if the amount charged was previously processed on your selected credit cardThere will be a $administration fee if there is a dispute or chargeback issued that is closed in favor of Dream Careers (e) All program fees must be paid in full thirty (30) days prior to the start of the programParticipant will not be allowed to check into housing, begin their internship or receive any program benefits until the account is paid in full (f) DCI reserves the right to collect any unpaid balances due to DCI and may turn delinquent accounts over to a third party debt collection agencyIn the event DCI incurs any costs in connection with any past-due balance or amount owed by you to DCI, you shall be liable for any costs in connection with such collection including reasonable attorney's fees or court costs Payment Policy and OptionsThe Program Price must be paid in full one month prior to the Commencement DateThe Initial Deposit must be paid by credit card or debit card when you electronically execute this Agreement (as described in paragraph 1), and will be applied to the Program Price (please use payment link provided after electronically executing this Agreement)You must select a payment plan and method for paying the balance of the Program Price through DCI's payment processing systemYou agree to pay the balance according to the payment terms selected by you at the time of enrollment in accordance with DCI's Payment Options Non-Cancelable Program Price(a) When you electronically execute this Agreement (as described in paragraph 1) and if DCI accepts your application to participate in the Program, DCI will reserve your position in the Program and will make certain financial commitments related to your participation in the ProgramTherefore, you understand and agree that when you electronically indicate your agreement to the terms herein by clicking the Terms and Conditions box on the DCI Enrollment Offer webpage, your obligation to pay the entire Program Price is irrevocable and non-cancelable for any reason whatsoever, except for the refund policy as set forth in paragraph of this Agreement regardless of whether or not circumstances outside DCI's control result in termination of the Program Initial Consumer Rebuttal / [redacted] (3000, 10, 2015/05/09) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do not accept this response because every time I complain about not getting a refund, I get the same terms and conditions sent to meThese terms and conditions mean nothing to meWhy do I have to give this company $for doing nothing? They have provided me with nothingThere is no reason to give them all this moneyTheir staff has poor [redacted] I actually would've done the program at a different time period but at this point they have turned me off
Initial Business Response / [redacted] (1000, 9, 2015/05/29) */ Received business response via email on 5/29/15: In reply the this complaintWe do make the cost of the application and our refund policy available in text that is eligible and directly below the 'Continue' button on the first page of the application (apply.summerinternships.com)This text reads note the graphic below: Application Fee - $application fee payable by credit or debit card with online applicationBefore you apply, review eligibility (linked to our eligibility page) requirements and ensure you qualify as the application fee is non-refundable