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Dream Life

3540 Summer Ave STE 306, Memphis, Tennessee, United States, 38122-3600

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Dream Life Reviews (%countItem)

Great work. Her product is great. I've never had to return any back. 5 stars all around

I placed an order on Dec. 1 for 500 business cards. I've paid the funds upfront via*** and haven't received the product to date.
I placed an order with Jazmine, after a referral from a mutual friend, via*** on Dec. 1st to design and print 500 front only business cards for a small church. I was told that I needed to pay upfront, which I did via *** ($38 with tax + $8 shipping = $46) and understood that there would be no refunds. I inquired, after placing the order, and was told that the cards would take about 7-10 business days to produce. Additionally, in reviewing the website, it also quotes about 10 business days. On December 12th, I asked when the draft of the cards would be available. I was told, "hopefully tomorrow". I had not heard anything else on them, so on Dec. 14th, I inquired again. I stated, "If you are unable to do them at this time, that's fine. Please let me know either way." She responded and stated, "I know you have never purchased from me but my creativity and quality is worth the wait". I was told once again, "By tomorrow, you'll have the layout of the cards". By Dec. 17th, I hadn't heard anything again and asked if it was possible for her to return my funds so that I could get them elsewhere. I was reminded by her that there is no refunds on the policy and that quality and good work takes time. Later that afternoon, she provided me with a draft that was not to my liking, so I designed the card myself. I sent her a copy of my own design which she confirmed on Dec. 18th she could print. I asked for the timing to print and she advised 4-5 business days. As of December 29, I inquired about the status of shipping and was advised that it would be shipping Monday or Tuesday. At this point, I am under the impression that I am never going to receive these cards and have been chasing her down for updates and details on my order since placing one. As a first time customer, this has been the worst experience. I would not recommend or use her services in the future.

Desired Outcome

I would like to receive my business cards (in good quality) that I paid for. Had I known that it would have taken a month before they were even produced or shipped, I would not have ordered. Additionally, I do not appreciate someone telling me that good quality and work takes time as an excuse for completing work that was pre-paid in a timely fashion.

Customer Response • Jan 10, 2020

I finally received my cards on 1/4. They were in good quality. Although I am still dissatisfied with the customer service experience, I would like to withdraw my complaint since I have received my order.

Thank you

Awesome company to work with! My orders have ALWAYS been received timely and exactly as described! The glitter doesn't fade during the wash (amazing!), and every vision I had has always been given back to me in OPULENCE!! AWESOME COMPANY TO DO BUSINESS WITH! HIGHLY RECOMMENDED!

I bought a large order of custom champagne glasses as a gift for my baby showers guests. I received quality work in a timely manner. I was very pleased and excited.

Dream Life does the most beautiful and excellent work. My experience with them is A â??

Dream Life isn't just a company that prints, it's a company that inspires. I only trust Jazmine T. with all of my printing needs. Fast, Fun, and Friendly Service. 5 Star Company ð?'¯

Jazmine is such an amazing person! Whatever your Dream is she makes it happen in a timely fashion (like same day). I would recommend this Dream Chaser to Everyone!!
Dream Life,Inc ð??ð??ð??ð??

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Address: 3540 Summer Ave STE 306, Memphis, Tennessee, United States, 38122-3600

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