Dream Pools and Spas of San Diego Inc

In response to the complaint filed by *** ***Dream Pools would like to formally apologize for the
problems and miscommunications that were created between the two of us that lead to this situationAs of today 8/30/we feel have completed the staining issues, appliances have been caulked, and the electrical for the house has been resolvedAll other issues as communicated between Mr*** and myself via email over the last several weeks have also been completed
I would also like to mention that although the pebble color was one shade from the selected color we did provide a monetary deduct and additional work as compensation for the mistake to the ***’s that cost Dream pools in excess of the cost to redo the pebble which was also offered to the ***’s
We want the ***’s to know that they have a solid warranty and that we will stand behind the project we constructed for years to comeWe hope we can finalize this complaint and move forward in a more positive way
Sincerely,
*** ***
President
Dream Pools and Spas of San Diego, Incwww.sandiegodreampools.com
*** *** *** phone
*** *** *** fax