Dreamcade, LLC

The complainant is correct that *** *** is associated with Dreamcade llcHowever they are two separate companies, and his payment and transaction was with Dreamcade llc, NOT *** ***.Additionally, I have confirmed with Dreamcade llc that 100% of all monies that they collected from
this customer were refunded the very same day they received his requestDreamcade llc simply didn't have even complete business day to respond before a complaint was filedEven if the request for a refund would have been sent on 4/10, as the complainant claims, opening a Revdex.com complaint just days later allows insufficient for the issue to be addressed.Again the first request for refunds was received by Dreamcade llc on 4/16/2018, the refunds were issued that very same day (4/16/2017)Both *** *** and Dreamcade llc takes customer service very seriouslyHowever, we do require a few days to look into and resolve issues.If any *** *** customer has an issue that they feel isn't being resolved they can contact the Head Geek directly at: ***