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Dreamland Vacation Rentals

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Reviews Dreamland Vacation Rentals

Dreamland Vacation Rentals Reviews (2)

Extremely well taken care of. Would recommend for a safe and secure stay..thank you Dreamland Vacation Rentals...

Review: My group stayed at one of the rental listed on Dreamland Properties, LLC dba Dreamland Vacation Rentals from 7/4/2013 – 7/7/2013. According to the rental agreement, the security deposit ($250) will be returned within fourteen days of check out. An email from the agent, [redacted], received on 7/8/2013 also confirmed that the deposit check should be received within 14 days (7/12/2013). No complains, reasons or comments to indicate security deposit will not be returned to me.

It has been more than 1 month and the deposit check has not been received. An email has been sent to [redacted] regarding the issue on 7/28/2013, and I was informed that the check came back to her on 7/27/2013 and asked for my current address. The deposit check was sent to my previous address listed on the check. However, my current address is clearly listed on the rental agreement. From that day onwards, I’ve sent my current address through email at least 3 times to ensure the deposit check will be mailed to the correct address.

An email dated 8/6/2013 from [redacted] informed me that she has mailed the deposit check to me. I’ve also contacted [redacted] on phone and explained the frustration on 8/10/2013. She assured me the check will be arrive soon since it was sent on 8/6/2013. As of today 8/14/2013, I have not received any check from Dreamland Properties, LLC dba Dreamland Vacation Rentals for the security deposit from the 7/4/2013 rental.

This is unacceptable and unprofessional to not return the security deposit within the listed period per rental agreement. It also violates the terms listed in the rental agreement that security deposit will be returned within fourteen days of check out.Desired Settlement: Electronically transfer $250 for the security deposit immediately. Paypal has been suggested to use for the electronic transfer tool. A MoneyLink invitation has also been sent to [redacted] to request money transferred to my bank account directly.

Business

Response:

Hello, I have attached the documents that I have on file. I am not disputing the refund. For some reason the post office is not locating her. As you can see the address that we have on file does not match the address she gave me in her email. I sent a check out on 7/15/13 and 7/31/13 and another on August 11th, 2013. As you can see the check was cut in a timely fashion. Now I have three checks out to her. How am I to know if she is not going to cash all three. Do I stop payment on the two at 25.00 a piece. I would rather not have the extra cost. She did not provide a credit card as our terms insist on. If she had this whole issue could have been avoided. We are not set up on Paypal. We are in no way trying to keep her deposit, getting it to her has been an issue. I am open to suggestions.

Business

Response:

her bank just sent over the link --transaction is complete.

Consumer

Response:

The deposit (USD$250) has been successfully transferred to my bank account.

A check of USD$250 was also received with postage date 15-Aug-2013. The check has been voided and shredded per the agreement. Attached is a copy of the voided check. An email with the same attachment has been sent to [redacted] regarding the deposit check, and notified [redacted] that the check has been voided and shredded.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

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Description: Vacation Rentals, Real Estate Agents, Real Estate, Real Estate Consultants, Real Estate Rental Service, Real Estate Services, Real Estate - Rentals by Individuals, Other Activities Related to Real Estate (NAICS: 531390)

Address: 873 County Road Dk, Brussels, Wisconsin, United States, 54204

Phone:

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Web:

www.dreamlandvacationrentals.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Dreamland Vacation Rentals, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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