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DreamQii

10 Dundas St E, Toronto, Ontario, Canada, M5B 2G9

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DreamQii Reviews (%countItem)

https://dreamqii.com/*** was an online drone producer. The refused to refund online buying of product. The gave no refund when product, a drone, was delayed, for years. Every time you did contact and requested refund, they lied about productions services, and delays in design. Then they gave no notice or a time when a refund was offered.

Now the web site is down, and has been for weeks, and no way to contact them.

After spending $1396.00, I have nothing to show for. ***.

Now they web site shows as:

Your connection is not private
Attackers might be trying to steal your information from dreamqii.com (for example, passwords, messages, or credit cards). Learn more
NET::ERR_CERT_REVOKED

Is there anything that can be done, or to help me recover any of my online purchase?

Desired Outcome

I like to recover my purchase cost. Then place this company and those who own, and run that company, on a *** list. ***.

Ordered a drone 4 years ago, asked for a refund on numerous occasions but my service tickets go unanswered. Now it looks like their website has been down for several months. This company has never shipped a drone to anyone. It's ridiculous.

Much better customer service than received from several other companies. Product much more well powerful and well performed that I expected. Excellent quality.

DreamQii Response • Mar 05, 2019

It was great to work with you. We're glad to have met the needs of your work project and that you were happy with our service!

I purchased a drone and ancillary items for the drone back in November of 2014. Total items worth $1735.00. The company failed to deliver items purchased and refused to refund my money.

Desired Outcome

I am seeking that the company refund my $1,735.00

DreamQii Response

We have addressed this complaint directly with the Revdex.com with details of the complainant's communication history and affiliations. We post the link to the refund and return policies from both *** and DreamQii Inc.

Customer Response

(The consumer indicated he/she DID NOT accept the response from the business.)
On July15 2015 I had requested a full refund, Dreamqii refused. Here it is almost 2018 and still no product.
The company website shows they are selling their product.
How many people will fall for this scam. I have been waiting since 2014. They refuse a refund, and I have no product to show for the $1,735 I gave them.

Begin forwarded message:

Date: July 15, 2015 at 12:27:34 PM CDT
To: Info
Subject: Re: Special Request

Your offer is not acceptable.

-***

On Jul 15, 2015, at 12:13 PM, Info wrote:

Hi ***,

I am sorry to hear that. I spoke with the finance department regarding the refund as *** does not have an easy way of processing refunds but I also want to help out and make sure you are happy. Though refunds aren't typically issued in crowd-funding campaigns because the money is used to finish the project, considering the circumstances, I can offer a 50% refund for cancellations (as we have incurred costs while developing the ***), and 50% discount as store credit in the form of a single use discount code. Total refund of $623 + Discount code for 50% off your next purchase.

Let me know what you think.

Best regards,
***
Manager, Customer Service and Community Development

DreamQii Response • Jan 03, 2018

We already verified that no marketplace transaction occurred with the complainant for the case

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Address: 10 Dundas St E, Toronto, Ontario, Canada, M5B 2G9

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