Dreamscaping

Complaint: [redacted] I am rejecting this response because: There warranty does not state anything about rabbits and they knew rabbits were frequently in our yard as they did the weekly maintenance It is their job to plant the proper plants as they are the professional Even if the rabbits ate the leaves after installation the plant should have come back this spring because they didn't eat all of the plant including the roots They put in $plants and charged us $each The two plants out front are not the same plants as those planted in the back so maybe they should have put those out back since the rabbits left them alone Only one of the four Mums came back and two of the plants out front did not come back In the original meeting we told them to match the rock with the neighbors yard as that is required by the HOA They came by and gave us some stupid story about colors of river rock which was irrelevant since they didn't install what we told them to I also told them I don't want rose bushes yet they gave me two rose bushes one of which is dead We paid $for project management and not only did they not do the job properly there was never any oversight during the project I'm sure they neglected to tell you the errors during installation due to lack of project management They even tried to tell us we had to the sprinkler system instead of just moving a sprinkler head as we requested His response stated we contacted them in Spring but neglected to tell you that they told us they would be out in days and showed up over a month later when I called and complained stating I would contact the Revdex.com One of the plants out front probably died because they had to move it from one location to another again for not installing plants per the plan Many aspects of the job had to be done over for not doing it right the first timeThis company has screwed us out of our money and has no intention on rectifying the situation The majority of the work they did was wrong and they did not follow the landscaping agreement I see they failed to let you know about that We will just make sure that everyone we talk to know this is not a reputable company and to take there business elsewhere I agree with my Husband and I do not want them on my property We will just let word of mouth advertising handle the problem Regards, [redacted]

I just got off the phone with the owner Brian Williams after I was charged for a service I don't believe happened I had wanted to have my yard and rocks sprays for weeds We were having rain and snow and after days of them saying they would be there and weren't I called and they said they would be able to aerate but wouldn't be able to spray for weeds due to the weather Which was fine and understandable However I was still charged for it and called the company I was directed to Brian He was SSSOOOO rude! Told me that they did come out and spray even though I still had weeds in my rocks Then he told me that they don't even spray in rocks which I was told they would do Very poor customer service and bad communication

Hello - Thank you for being the liaison between the business and myself We did come to a resolution [redacted] ***