Revdex.com: It’s important to communicate that [redacted] ***’s [redacted] understand his receptionists/staff members never returned my calls regarding the issueThey either communicated to me “Will see what we can do and let you know” famous expression, or passed the phone to another staff member where I had to start from the beginning ending up with the same famous expression mentioned above At one occasion, one staff member tried to convince me that there is nothing doctor's office can do because it’s the Lab’s problem – probably wanted me to stop callingAlso, the [redacted] should know that it is the doctor’s office responsibility to verify insurance before ordering Lab tests and make sure they accept the patients Insurance before the visit I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Revdex.com: It’s important to communicate that [redacted] ***’s [redacted] understand his receptionists/staff members never returned my calls regarding the issueThey either communicated to me “Will see what we can do and let you know” famous expression, or passed the phone to another staff member where I had to start from the beginning ending up with the same famous expression mentioned above At one occasion, one staff member tried to convince me that there is nothing doctor's office can do because it’s the Lab’s problem – probably wanted me to stop callingAlso, the [redacted] should know that it is the doctor’s office responsibility to verify insurance before ordering Lab tests and make sure they accept the patients Insurance before the visit I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]