Drew Schug Industries

[redacted] harassed the business when her fridge was ALWAYS working properly She did not like something cosmetic, which is not covered by warranty and is clearly stated The equipment is pre-owned, but in great condition and all equipment is available to view prior to sale The policy is listed clearly in several places and she acknowledged this via text-messages which I have retained [redacted] received a refund, despite our policy, because of her continued dissatisfaction We found several severed wires (this was not present while in our showroom) and she was not using the equipment properly (to which she was educated and chose to ignore) She signed a contract stating she received her refund and would NOT be pursuing any further compensation All staff responded promptly and courteously to her continuous needs while she always made an effort to yell and threaten I can provide evidence of signature if necessaryThank you, [redacted] D2D Appliances and Repair

[redacted] harassed the business when her fridge was ALWAYS working properly.  She did not like something cosmetic, which is not covered by warranty and is clearly stated.  The equipment is pre-owned, but in great condition and all equipment is available to view prior to sale.  The...

policy is listed clearly in several places and she acknowledged this via text-messages which I have retained.  [redacted] received a refund, despite our policy, because of her continued dissatisfaction.  We found several severed wires (this was not present while in our showroom) and she was not using the equipment properly (to which she was educated and chose to ignore).  She signed a contract stating she received her refund and would NOT be pursuing any further compensation.  All staff responded promptly and courteously to her continuous needs while she always made an effort to yell and threaten.  I can provide evidence of signature if necessary. Thank you, [redacted]D2D Appliances and Repair