Drew's Tree Service

Review: In March 2014 I received an estimate to have 1 tree removed and the remainder of the trees on my property to be trimmed. After negotiation on on price, a $1600 service was agreed upon. Service was scheduled for the first week of April and as requested a down payment of $800 was given. Two weeks after the original date of service, I called to see where we stand on the service being provided. A quick explanation was given, and was assured that they were on there way the fallowing week. Needless to say no one arrived to start work on the trees. Once again I call and get an excuse on why no one has shown up. Finally after phone call after phone call and still receiving nothing and getting news of a potential electrical fire hazard in our house, I called Drew's Tree Service on the 16th of June 2014 asking for a refund. I was upfront and explained the issue that I was having and was dissatisfied on the lack of service that was given by them. They agreed to give me a refund. They informed me that the way that their bank account is set up, it may take up to 1 month to receive the refund. After one month I have not received a refund. I called them on the 17th of July 2014 and was told that they will call me back. After not receiving a call back, I called again on the 21st of July 2014 and left a voice mail and again on the 23rd of July 2014.I would really appreciate your help with this matter. Thank You for your time. Desired Settlement: Since there has not been any service done. I would like to receive my down payment of $800 back.