Drexel Hill Nissan LLC

---------- Forwarded message ----------From: [redacted] < [redacted] >Date: Mon, Jun 15, at 3:PMSubject: Followup - Complaint # [redacted] To: " [redacted] " < [redacted] >Hello – Thank you so much for the service in helping me resolve this matter! This is regarding my complaint # [redacted] with Drexel Hill Nissan in Drexel Hill, PAI recently had this complaint marked as closed as the dealership had agreed to reimburse me half of my disputed amount of $I sent my message thru the Revdex.com system stating that this amount would be satisfactory to me in settling the complaintHowever, I have now made several attempts to call the dealership, have been told each time that the General Manager is on duty, and the only one that can handle issuing me the payment, and he has yet to return any of my calls or messages since this complaintCan my complaint be re-opened in order to get my payment that was promised to me by the dealership in the Revdex.com messaging? What steps should I take? Thank you so much!

we will be happy to pay the customer half of the Please provide proof that customer paid NMAC ..Thank YOU

From: *** ***Date: Thu, Dec 24, at 4:AMSubject: 2nd update on complaint #***To: [email protected], as I expected- they promised that the needed ignition part would here by "today or tomorrow"- yet it still hasn't arrivedThey called me to let me
know thisI immediately called the car rental place ***, to make sure that they knew that General Manager MrKevin E*** promised me a one or two window with regards to repair of the ignition that they broke, and that he was going to pay for my rental carI called the dealership to speak with MrE***, but he was "out for the day"I then called *** and appraised them of the situation- they called me back and said they contacted the dealership and confirmed that they WILL be paying fully for the rental car. That is how it stands for now, but we will seeBroken promises aside- I am pretty angry about how they have treated me

she cashed our check, the case is closed

---------- Forwarded message ----------From: [redacted] <[redacted]>Date: Mon, Jun 15, 2015 at 3:15 PMSubject: Followup - Complaint #[redacted]To:...

"[redacted]" <[redacted]>Hello – Thank you so much for the service in helping me resolve this matter! This is regarding my complaint #[redacted] with Drexel Hill Nissan in Drexel Hill, PA. I recently had this complaint marked as closed as the dealership had agreed to reimburse me half of my disputed amount of $588. I sent my message thru the Revdex.com system stating that this amount would be satisfactory to me in settling the complaint. However, I have now made several attempts to call the dealership, have been told each time that the General Manager is on duty, and the only one that can handle issuing me the payment, and he has yet to return any of my calls or messages since this complaint. Can my complaint be re-opened in order to get my payment that was promised to me by the dealership in the Revdex.com messaging? What steps should I take? Thank you so much!

From: [redacted]
font-family: arial, sans-serif;"><[redacted]@[redacted].com>Date: Thu, Dec 24, 2015 at 4:49 AMSubject: 2nd update on complaint #[redacted]To: [email protected], as I expected- they promised that the needed ignition part would here by "today or tomorrow"- yet it still hasn't arrived. They called me to let me know this. I immediately called the car rental place [redacted], to make sure that they knew that General Manager Mr. Kevin E[redacted] promised me a one or two window with regards to repair of the ignition that they broke, and that he was going to pay for my rental car. I called the dealership to speak with Mr. E[redacted], but he was "out for the day". I then called [redacted] and appraised them of the situation- they called me back and said they contacted the dealership and confirmed that they WILL be paying fully for the rental car. 
That is how it stands for now, but we will see. Broken promises aside- I am pretty angry about how they have treated me.

check was mailed

---------- Forwarded message ----------From: [redacted] <[redacted]>Date: Mon, Jun 15, 2015 at 3:15 PMSubject: Followup - Complaint...

#[redacted]To: "[redacted]" <[redacted]>Hello – Thank you so much for the service in helping me resolve this matter! This is regarding my complaint #[redacted] with Drexel Hill Nissan in Drexel Hill, PA. I recently had this complaint marked as closed as the dealership had agreed to reimburse me half of my disputed amount of $588. I sent my message thru the Revdex.com system stating that this amount would be satisfactory to me in settling the complaint. However, I have now made several attempts to call the dealership, have been told each time that the General Manager is on duty, and the only one that can handle issuing me the payment, and he has yet to return any of my calls or messages since this complaint. Can my complaint be re-opened in order to get my payment that was promised to me by the dealership in the Revdex.com messaging? What steps should I take? Thank you so much!