I purchased my first motorcycle from them in The bike was in their service department a total of times Each time, sloppy adjustments were made, but I was new to motorcycles so it was only after the third time that I decided not to return In 2013, I purchased my second motorcycle It had a recall in October I took it in for a simple part swap I tried to schedule the service, and they told me they wouldn't do that, but to call and see if they had the parts before I brought it in This recall was for the axle block that provides the mechanism for adjusting the chain A modern sportbike requires slack in the chain When I got my bike home, I discovered the chain was actually under tension This condition can cause serious damage to the motorcycle Not only is this type of mistake inexcusable, they really don't seem to care
I purchased my first motorcycle from them in The bike was in their service department a total of times Each time, sloppy adjustments were made, but I was new to motorcycles so it was only after the third time that I decided not to return In 2013, I purchased my second motorcycle It had a recall in October I took it in for a simple part swap I tried to schedule the service, and they told me they wouldn't do that, but to call and see if they had the parts before I brought it in This recall was for the axle block that provides the mechanism for adjusting the chain A modern sportbike requires slack in the chain When I got my bike home, I discovered the chain was actually under tension This condition can cause serious damage to the motorcycle Not only is this type of mistake inexcusable, they really don't seem to care