DBA KSL Plumbing IncJames St.Latrobe, PA 15650724-539-[office] 724-972-[cell)PA 00655111/4/15To whom it may concern:fn response to a complaint made by [redacted] Greensburg, PAWe first initially got a call from [redacted] and made an appointment at her house to look at some work she wanted doneThe work consisted of the following: removing an existing front deck and porch roof from the home ar.d constructing a new wood deck with a roof overThis would consist of us setting load bearing support-posts between the new deck and the porch roof after all construction was completeOnce agreed upon I prepared an estimate which we brought on the first day of work at ***’s home to find that [redacted] had changed her mind and wanted to do a concrete pad instead of the wooden deckSo now we are removing existing structure and building the porch roofWe had this finished the following day and [redacted] paid in full for the porch roof portion of the jobShe was trying to see if her sister would [end her the money for the difference of the concrete upgradeNow while she is deciding I experienced an overwhelming amount of text messages and phone calls from [redacted] with many different ideas she was coming up withI then went to her residence three times going over what KSL was willing and able to do [redacted] basically told me now she did not want the concrete to be laid on the ground as because she did not want a step to the front doorShe now wanted decorative block perimeter installed, the entire porch hole filled in with tons o^fill, tamped solid, a bed of gravel installed and the concrete now poured in this area [redacted] also insisted that I do all this extra work for $I shrugged it off as oh yeah, sureIt even became a joke between us that she would give me $and a blizzard from [redacted] for ItShe states that her porch roof is supported by lumber, yes the porch roof is supported with 2xframing lumber and secureThis was because we built the porch roof over anticipating that after the deck was constructed that we were then gohg to install load bearing aluminum posts which [redacted] in fact ordered and called me because she ordered them to short knowing she needed them to be longer because they would be going to the ground, not an elevated structureWe simply were helping [redacted] the best we could and the fact of the matter is we built the porch roof which is very well done and were only paid for this part of the projectWe at KSL like to help everyone we can but we do not feel comfortable with ***'s project layout, we would rather not attempt something we are unsure ofWe have no hard feelings with ***, we Have helped [redacted] from day one and we ask [redacted] to find somebody who is comfortable with installing the concrete per her requestShe still has the remainder of her money, aside from the porch roof, to finish this project withSincerely,Kurt [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below In response to MrL [redacted] remarks I would like to comment on themFirst of all he was suppose to do the roof, take down the existing deck, put up downspouts an guttersput up the structural poststake out a door on the upper level which was a balcony door and remove it along with fixing it inside the house with drywall Do the electrical, let me explainthere were two lights one above the balcony and lower level on front door light that was to be removed and taken out, then put electrical lights in the ceiling of the new roof when builtI had bought all the materials for MrL [redacted] to do the jobThe total of I had given him Theonly thing that he did was the roof downspouts and gutters, which mind you they leak and are not put on correctlythe downspouts when they left did not deter the water away from the house and my basement flooded because of itWhy does MrL [redacted] think he deserves when he never finishedhe states that he came to my house three times after we had talked on the phone about the deck optionsMind you he agreed to the changeWhen he had given me the bid of more dollars I had asked him if he could do it for less say around he also had agreed to thati have texts to prove it allthe joke about the [redacted] ***he made a s tatement that he was going to be in the area that day and I offered to buy him lunch at dairy queenno he wanted a blizzardthat is how it got startedHe had only come to my house once after the changes were madebrought gordon with himMy brother in law was there and witnessed it allIf MrL [redacted] had no intenetions on wanting to finish the job then why did MrL [redacted] asked me for more money? I had told him I would not until the job was completedHe rambled on something about the state of pa and one third down then two thirds and then final paymentIt's so ironic that he is worried about pa laws but yet would never give me a contract which is pa lawsWhich is required by the state of PaAnd I did not ask my sister for the moneyI had told him that my sister and I were talking and she was going to give me the difference of as a gift to help her little sister out He had also stated that the roof was done the next dayThat is definitely not true at allLike my original complaint they were late the first day because mrl [redacted] slepted indid not come on tuesdaywednesday a young man came and tore down the front deckthey never started on the roof till later part of that week and was at my house the following week as well for a couple daysAlso the roof is held up by by not by What was said to me by some contractor was that they should of put byattached to them so the by won't bowMrL [redacted] thinks they did a great job but in reality that is not soIt is not by no means so why would MrL [redacted] think he deserves percent of my money? I have all the texts to prove everything including him saying "I' can do that for you"Please don't be mad at me" TRying to find someone to do the block work my guy has broken his leg from quad Another text: Finally cleared up I'm comin to see you tomorrow don't hate me i'm not blowing you offso lets make a game planI could go on and on with the texts.I totally do not agree with MrL [redacted] responsehe is not entitled to keep my The work was never completedRegards, [redacted]
DBA KSL Plumbing IncJames St.Latrobe, PA 15650724-539-[office] 724-972-[cell)PA 00655111/4/15To whom it may concern:fn response to a complaint made by [redacted] Greensburg, PAWe first initially got a call from [redacted] and made an appointment at her house to look at some work she wanted doneThe work consisted of the following: removing an existing front deck and porch roof from the home ar.d constructing a new wood deck with a roof overThis would consist of us setting load bearing support-posts between the new deck and the porch roof after all construction was completeOnce agreed upon I prepared an estimate which we brought on the first day of work at ***’s home to find that [redacted] had changed her mind and wanted to do a concrete pad instead of the wooden deckSo now we are removing existing structure and building the porch roofWe had this finished the following day and [redacted] paid in full for the porch roof portion of the jobShe was trying to see if her sister would [end her the money for the difference of the concrete upgradeNow while she is deciding I experienced an overwhelming amount of text messages and phone calls from [redacted] with many different ideas she was coming up withI then went to her residence three times going over what KSL was willing and able to do [redacted] basically told me now she did not want the concrete to be laid on the ground as because she did not want a step to the front doorShe now wanted decorative block perimeter installed, the entire porch hole filled in with tons o^fill, tamped solid, a bed of gravel installed and the concrete now poured in this area [redacted] also insisted that I do all this extra work for $I shrugged it off as oh yeah, sureIt even became a joke between us that she would give me $and a blizzard from [redacted] for ItShe states that her porch roof is supported by lumber, yes the porch roof is supported with 2xframing lumber and secureThis was because we built the porch roof over anticipating that after the deck was constructed that we were then gohg to install load bearing aluminum posts which [redacted] in fact ordered and called me because she ordered them to short knowing she needed them to be longer because they would be going to the ground, not an elevated structureWe simply were helping [redacted] the best we could and the fact of the matter is we built the porch roof which is very well done and were only paid for this part of the projectWe at KSL like to help everyone we can but we do not feel comfortable with ***'s project layout, we would rather not attempt something we are unsure ofWe have no hard feelings with ***, we Have helped [redacted] from day one and we ask [redacted] to find somebody who is comfortable with installing the concrete per her requestShe still has the remainder of her money, aside from the porch roof, to finish this project withSincerely,Kurt [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below In response to MrL [redacted] remarks I would like to comment on themFirst of all he was suppose to do the roof, take down the existing deck, put up downspouts an guttersput up the structural poststake out a door on the upper level which was a balcony door and remove it along with fixing it inside the house with drywall Do the electrical, let me explainthere were two lights one above the balcony and lower level on front door light that was to be removed and taken out, then put electrical lights in the ceiling of the new roof when builtI had bought all the materials for MrL [redacted] to do the jobThe total of I had given him Theonly thing that he did was the roof downspouts and gutters, which mind you they leak and are not put on correctlythe downspouts when they left did not deter the water away from the house and my basement flooded because of itWhy does MrL [redacted] think he deserves when he never finishedhe states that he came to my house three times after we had talked on the phone about the deck optionsMind you he agreed to the changeWhen he had given me the bid of more dollars I had asked him if he could do it for less say around he also had agreed to thati have texts to prove it allthe joke about the [redacted] ***he made a s tatement that he was going to be in the area that day and I offered to buy him lunch at dairy queenno he wanted a blizzardthat is how it got startedHe had only come to my house once after the changes were madebrought gordon with himMy brother in law was there and witnessed it allIf MrL [redacted] had no intenetions on wanting to finish the job then why did MrL [redacted] asked me for more money? I had told him I would not until the job was completedHe rambled on something about the state of pa and one third down then two thirds and then final paymentIt's so ironic that he is worried about pa laws but yet would never give me a contract which is pa lawsWhich is required by the state of PaAnd I did not ask my sister for the moneyI had told him that my sister and I were talking and she was going to give me the difference of as a gift to help her little sister out He had also stated that the roof was done the next dayThat is definitely not true at allLike my original complaint they were late the first day because mrl [redacted] slepted indid not come on tuesdaywednesday a young man came and tore down the front deckthey never started on the roof till later part of that week and was at my house the following week as well for a couple daysAlso the roof is held up by by not by What was said to me by some contractor was that they should of put byattached to them so the by won't bowMrL [redacted] thinks they did a great job but in reality that is not soIt is not by no means so why would MrL [redacted] think he deserves percent of my money? I have all the texts to prove everything including him saying "I' can do that for you"Please don't be mad at me" TRying to find someone to do the block work my guy has broken his leg from quad Another text: Finally cleared up I'm comin to see you tomorrow don't hate me i'm not blowing you offso lets make a game planI could go on and on with the texts.I totally do not agree with MrL [redacted] responsehe is not entitled to keep my The work was never completedRegards, [redacted]