Tell us why here Approximately a year and a half ago my company was contacted by Ms [redacted] to quote a plumbing job on a unit (up and down) building that she owned The job consisted primarily of re-plumbing drains and water lines in the downstairs apartment During the inspection while preparing the quote, it was discovered that the pipes were old and all cast iron, of which would be replaced with pvc pipe The downstairs stack was leaking and obviously needed repair At the time of preparing the quote it was stated to Ms [redacted] that the upstairs stack was old and should be replaced The extra cost would have been approximately $ Ms [redacted] said that money was tight and if is not leaking then leave it Subsequent to this conversation with Ms [redacted] a bid was submitted to her for $8,which did not include replacing the upstairs cast iron pipe Our company performed the rough plumbing that was approved by Ms [redacted] and instructed her to contact us when the drywall, floors, painting, ect was completed and we would complete our finish plumbingAlthough we seal tested our work that utilized plastic pipe, we did not seal test the plumbing that had the cast iron pipe as cast iron pipe, even new cast iron pipe, cannot be seal tested as it never holds a sealApproximately one year later, Ms [redacted] contacted us to complete the finish plumbing of which we completed during our clean up, we removed an old water tank that appeared to be junk We received a call from Ms [redacted] accusing us of stealing the water tank that she claimed to be an antique I assured here that we did not discard it and that I would return it to her when we were in her area next Having not returned it to her in a timely enough fashion for her, she called the police and reported it stolen by us After being called by the police on this matter, I personally took the water tank to the police department and left it with Officer ***, who said would contact her to pick up We finished the rough and a year and a half later she contacted us to complete the finished portion of the job ( set toilets, sinks ect.) I was then contacted by Ms [redacted] complaining that the upstairs stack that she did not want to replace was leaking I reminded her of her decision to myself and another employee, of her decision not to spend the extra money to replace the stack She replied, “you should’ve changed my mind” I told her that because the drywall had to be removed then replaced, the cost to replace that stack would be about $ She did not accept our proposal to replace that upstairs stack Although at the time of the inspection of this job, the undersigned and another employee specifically and emphatically recommended replacing the upstairs cast iron pipe, Ms [redacted] did not want to spend the extra money
Tell us why here Approximately a year and a half ago my company was contacted by Ms [redacted] to quote a plumbing job on a unit (up and down) building that she owned The job consisted primarily of re-plumbing drains and water lines in the downstairs apartment During the inspection while preparing the quote, it was discovered that the pipes were old and all cast iron, of which would be replaced with pvc pipe The downstairs stack was leaking and obviously needed repair At the time of preparing the quote it was stated to Ms [redacted] that the upstairs stack was old and should be replaced The extra cost would have been approximately $ Ms [redacted] said that money was tight and if is not leaking then leave it Subsequent to this conversation with Ms [redacted] a bid was submitted to her for $8,which did not include replacing the upstairs cast iron pipe Our company performed the rough plumbing that was approved by Ms [redacted] and instructed her to contact us when the drywall, floors, painting, ect was completed and we would complete our finish plumbingAlthough we seal tested our work that utilized plastic pipe, we did not seal test the plumbing that had the cast iron pipe as cast iron pipe, even new cast iron pipe, cannot be seal tested as it never holds a sealApproximately one year later, Ms [redacted] contacted us to complete the finish plumbing of which we completed during our clean up, we removed an old water tank that appeared to be junk We received a call from Ms [redacted] accusing us of stealing the water tank that she claimed to be an antique I assured here that we did not discard it and that I would return it to her when we were in her area next Having not returned it to her in a timely enough fashion for her, she called the police and reported it stolen by us After being called by the police on this matter, I personally took the water tank to the police department and left it with Officer ***, who said would contact her to pick up We finished the rough and a year and a half later she contacted us to complete the finished portion of the job ( set toilets, sinks ect.) I was then contacted by Ms [redacted] complaining that the upstairs stack that she did not want to replace was leaking I reminded her of her decision to myself and another employee, of her decision not to spend the extra money to replace the stack She replied, “you should’ve changed my mind” I told her that because the drywall had to be removed then replaced, the cost to replace that stack would be about $ She did not accept our proposal to replace that upstairs stack Although at the time of the inspection of this job, the undersigned and another employee specifically and emphatically recommended replacing the upstairs cast iron pipe, Ms [redacted] did not want to spend the extra money