Drills and Cutters.com Reviews (3)
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Drills and Cutters.com Rating
Description: TOOLS-CUTTING
Address: 218 E Park Ave # 424, Long Beach, New York, United States, 11561-3521
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Ill trained employees and a lack of computers for customer service reps equals a terrible business to have to deal with They seldom answer the phone and when they do the person just says hello, rather than giving the name of the business Once its been established that you are talking to DC, rather than a wrong number, that person will put you on hold for minutes to check on your order Why, because, besides not knowing how to properly answer a business phone, they evidently can't operate, or the business can't afford a computer Worst customer service experience I've had in years
Ill trained employees and a lack of computers for customer service reps equals a terrible business to have to deal with.
They seldom answer the phone and when they do the person just says hello, rather than giving the name of the business.
Once its been established that you are talking to DC, rather than a wrong number, that person will put you on hold for 10 minutes to check on your order.
Why, because, besides not knowing how to properly answer a business phone, they evidently can't operate, or the business can't afford a computer.
Worst customer service experience I've had in years.
Ill trained employees and a lack of computers for customer service reps equals a terrible business to have to deal with.
They seldom answer the phone and when they do the person just says hello, rather than giving the name of the business.
Once its been established that you are talking to DC, rather than a wrong number, that person will put you on hold for 10 minutes to check on your order.
Why, because, besides not knowing how to properly answer a business phone, they evidently can't operate, or the business can't afford a computer.
Worst customer service experience I've had in years.