Mr [redacted] , I apologize for any inconvience this has caused you I know we were working with you on your down payment and we agreed we would look into the tires after that was paid in full (which was not paid until 9/27/14) Due to it taking a bit longer for you to pay the down payment then expected that was the delay from 8/15/14-9/27/ I had not received a call at the office regarding this issue so I apologize that I have not attended to this matter [redacted] does get busy and unfortunately things sometimes fall through the cracks when he does not have the time to follow up We would like to take care of this matter and get the used tires on your truck that was agreed upon Please follow up with me at ###-###-#### I will be the one handling this matter from here forth Please call or email me the tire size and I will order the tires for you and will let you know where you can go to have them put on your truck My email is [redacted] @drive512.com or call ###-###-#### Thank you [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Mr [redacted] , I apologize for any inconvience this has caused you I know we were working with you on your down payment and we agreed we would look into the tires after that was paid in full (which was not paid until 9/27/14) Due to it taking a bit longer for you to pay the down payment then expected that was the delay from 8/15/14-9/27/ I had not received a call at the office regarding this issue so I apologize that I have not attended to this matter [redacted] does get busy and unfortunately things sometimes fall through the cracks when he does not have the time to follow up We would like to take care of this matter and get the used tires on your truck that was agreed upon Please follow up with me at ###-###-#### I will be the one handling this matter from here forth Please call or email me the tire size and I will order the tires for you and will let you know where you can go to have them put on your truck My email is [redacted] @drive512.com or call ###-###-#### Thank you [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]