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Drive Happy Auto Sales

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Drive Happy Auto Sales Reviews (2)

To Whom It May Concern:*** ***
purchased a Dodge Ram from us on 2/14/Along with the truck he also
purchased SSIS GAP Insurance from usMr*** signed all relevant sales
documents as well as the GAP Insurance contractWe provided him with copies of
all the documentsOn or
about 4/24/he showed up at our office and stated
that he had traded in the Dodge Ram and wanted his GAP Insurance refundedPer
the GAP contract that Mr*** signed it states that any cancellation that
takes place days or more after the purchase of the insurance there will be a
$cancellation fee as well as a prorated amount reimbursed to the
lien holder or customer if any underlying loans are paid in fullWe have
included a copy of Mr***'s contractWe cancelled Mr***'s GAP
insurance for him the day he asked us to and as soon as we received notice from
SSIS and confirmed that his underlying loan was paid in full we cut a check and
Mr*** had a friend stop by and pick it upThe check has since been
cashedWe have also included a copy of the "reimbursement
calculator" that SSIS provided usWe feel that we satisfied our business
obligation with Mr*** as per the contract he signed.Thank you

Dear *** ***
In response to a complaint ID ***, I state the following Mrand Mrs*** purchased a Audi AAWD from my dealership on 01/18/They also purchased an aftermarket 3rct party warranty contractThe financing was done through Mountain
Gem Credit Union (directly) They both agreed to terms to include warranty cont ract and signed for their warranty financing and the payment amount as discloused by the Mountain Gem loan documentsMonths after the sale, Mr*** was informed by our Sales Manager the steps he needed to take to cancel said warranty contract Mrand Mrs*** were fully aware they had a warranty on the carMr*** even admitted he might have lost the contract for the warrantyWe still will help Mr*** cancel said contract, however he has been dishonest about what happened during the transactionThe contracts Mrand Mrs*** signed with us and Mountain Gem are legal and unfortunately I cannot just undue the saleThe warranty in question was paid for by Drive Happy Auto Sales
Thank you, Sincerely Tim B***

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