[redacted] began the Graduated Drivers License process (GDLP) with us in March of At the age of 17( D.O.B)11/24/ [redacted] was scheduled for hr of driving with David Sr on Sept14, but his car did break down so we had to cancel till further notice Mrs [redacted] was informed at this time that she needed to reschedule his driving via our online scheduling service No other appointments were maid I spoke with Mrs [redacted] on September 10th after receiving the complaint and reminded her about the online schedulingI mentioned to her that [redacted] had not completed any of his driving ours and would need to complete all seven hours and a drive test if he wanted to get a certificate of completion from us, or he could wait till he was and we would offer him a drive test, with no additional feeMrs [redacted] accepted and offered to schedule [redacted] after he turned
[redacted] began the Graduated Drivers License process (GDLP) with us in March of At the age of 17( D.O.B)11/24/ [redacted] was scheduled for hr of driving with David Sr on Sept14, but his car did break down so we had to cancel till further notice Mrs [redacted] was informed at this time that she needed to reschedule his driving via our online scheduling service No other appointments were maid I spoke with Mrs [redacted] on September 10th after receiving the complaint and reminded her about the online schedulingI mentioned to her that [redacted] had not completed any of his driving ours and would need to complete all seven hours and a drive test if he wanted to get a certificate of completion from us, or he could wait till he was and we would offer him a drive test, with no additional feeMrs [redacted] accepted and offered to schedule [redacted] after he turned