Dear Revdex.com Representative,The person who submitted this complaint, [redacted] *s not a customer of Domains By ProxyFurther, Domains By Proxy does not offer the service he purchased and did not charge MrRush's credit card for any servicesPlease cancel this complaint against Domains By Proxy.Kindly let us know when the complaint has removed from our record.Thank you,Office of the General ManagerDomains By Proxy, LLC
Hello [redacted] You may contact the customer by sending email to [redacted] All emails sent to the public address are forwarded to the customer, according to their wishesAlternatively, you may wish to contact the hosting provider for the website, who can affect website contentAs a courtesy, we have provided the hosting provider below: [redacted] Finally, should you still desire our customer’s identity, we will require a properly served subpoenaYou may view our subpoena policies here: https://www.domainsbyproxy.com/policy/Subpoena.aspxHope this helps
Dear Dispute Resolution Consultant, We have reviewed this matter and our records indicate that [redacted] was able to successfully cancel our private registration service for the domain names in question since receiving this complaintWe now consider this matter resolved Please let us know if we can be of further assistance
Dear Revdex.com, Thank you for your messageWe have reviewed this matter and our records indicate that Mr [redacted] has gained access to his DBP customer account and canceled private registration for [redacted] [redacted] since this complaint was filed We now consider this matter resolved Please let us know if we can be of further assistance
INDEED, your email did NOT come through, regardless of lack of bounce, as you have so graciously indicatedI think you would agree that it is important for BOTH of us to understand why an e mail from such a reputable company did go through as intendedMy spam is cleanly out daily, so it was not thereBut then, when filing a complaint through your website, you do NOT give any info as to what should be added to Contacts to avoid rejection, which is why I check spam dailyAlso, you did not give any suggestions on follow up if a response was not received in the time frame indicated by your website....which is something the vast majority of businesses, who take complaints seriously, do.Please rest assured, that your cavalier attitude does not relieve you, FanFiction or host of said mentioned website of any responsibility.I need to know exactly who is the host of this website, if I have or have not contacted the right people, you should state suchCopyright and Trademark violations should not be taken so lightly, as you response indicates you have
Dear ***, We are sorry to hear you are having difficulties submitting through our site, according to our records we have not receive a request regarding [redacted] A review of the site shows the hosting provider has removed the content of the site If you seek the identity of the domain owner, please review our subpoena policies here: [redacted] Kindest Regards,Office of the General Manager Domains By Proxy, LLC
Hello,We have reviewed the complaint and it appears the complaint was filed incorrectly against Domains By By Proxy, LLC when it should have been filed against [redacted] Therefore, we ask that this complaint be removed from our record and filed against the correct party, [redacted] Kindest Regards, Michael A [redacted] Domains By Proxy, LLC
Dear [redacted] ,We received notice of a consumer complaint filed against Domains By Proxy (“DBP”) regarding [redacted] DBP provides a private registration service that allows its customers to register domain names without listing their contact information in the public WHOIS databaseSince DBP is listed as the registrant of the domain name, it may appear that DBP operates or has an interest in the domain name or websiteThat is not the case; DBP is neither a domain name registrar, nor a hosting provider and has no control over website contentTherefore, as the complaint is actually against our customer, we request that you withdraw the current complaint and file a new one against [redacted] .As Domains By Proxy does not have the ability to remove content from any website for which we provide our proxy service, you will need to contact the hosting providerGenerally the operators of the DNS name servers and the hosting providers are the sameFor your convenience, we have listed the hosting provider below: [redacted] , Inc abuse@ [redacted] .com In addition to contacting the hosting provider, you may send your complaint directly to the customer at: [redacted] @domainsbyproxy.comUnfortunately, we cannot guarantee the customer will reply, but this is yet another option for you to pursue Very truly yours, Lisa V Domains By Proxy, LLC
DBP, which is owned by GoDaddy founder [redacted] , can not offer domain privacy services that negate their responsibility for managing unsolicited, unwanted, unwelcome abuse from domains owners who violate DBP's TOU!The fact that " [redacted] " (domain) is a private registration does not absolve DBP of their responsibility when their customer fails to abide by DBP's TOU! If " [redacted] " has listed DBP as their administrative and technical contact,it is then incumbent on DBP to either notify the customer or rescind the domain! * [redacted]
Mr [redacted] ,Our Abuse department is reviewing the domain name and any supporting documentation you submittedDepending on the results of their investigation, private registration services may be cancelled.Regards,Lisa V.Office of the General ManagerDomains By Proxy, LLC
Dear ***i,As you mentioned, Domains By Proxy some complaints from [redacted] concerning a photograph that was posted on your websiteIt is true that Mr [redacted] eventually submitted a 'complete' complaint pursuant to our Trademark/Copyright Infringement Policy, available at [redacted] As the complaining party provided all required elements, your contact information was disclosed to Mr [redacted] We are sorry to hear you are experiencing difficulties and would like to suggest that you contact you nearest law enforcement agency if you believe you are in dangerKind regards,Office of the General ManagerDomains By Proxy
Dear Donn ***,Domains By Proxy provided the information about the host that we believed to be true at the time and which was provided as a courtesy. We recommend you research online to determine the hosting provider, as we have no further information to offerDomains By Proxy does take complaints seriously but unfortunately, is not able to explain why the email we sent to you was not receivedVery truly yours,Domains By Proxy, LLC
Hello, The person who submitted this complaint, *** *** *s not a customer of Domains By ProxyFurther, Domains By Proxy does not offer the service she purchased and did not charge Ms*** credit card for any servicesPlease cancel this complaint against Domains By
Proxy. Kindly let us know when the complaint has removed from our record. Thank you, Office of the General ManagerDomains By Proxy, LLC
Dear Revdex.com,
Thank you for your messageWe have reviewed this matter and our records indicate that Mr*** has gained access to his DBP customer account and canceled private registration for the domain name at issue since this complaint was filed
We now consider this
matter resolvedPlease let us know if we can be of further assistance
Dear Dispute Resolution Consultant,
Thank you for your message
Our customer can be contacted at the email address listed on the Whois database, ***Emails sent to this address are forwarded our customer
That said, you will want to address the complaint to ***
Dear Mr*** * ***, We are not able to locate a Domains By Proxy account with the information you have providedPlease tell us your domain name so we may investigate your claim. Kind regards, Domains By Proxy, LLC
Dear Mr***,
Domains By Proxy ("DBP") did, in fact, reply to the claim you submittedA copy of the message is attachedSince we did not receive a bounce message and in the absence of a reply from you, assumed you had resolved the matter without our assistance.If you wish to submit the
information requested in our email, please send it to [email protected]
Kind regards,
Domains By Proxy, LLC
Dear *** ***,We are in receipt of your complaint regarding *** Please be advised that Domains By Proxy (“DBP”) provides a private registration service that allows its customers hold domain names without listing their contact information in the public *** databaseSince DBP is
listed as the registrant of the domain name, it may appear that DBP operates or has an interest in the domain name or websiteThat is not the case; DBP is not a domain name registrar and is not involved in the registration processOur customer retains all control over and management of their domain names.Our records show that the customer registered the domain name on the evening of February 19th and the domain name was activated early morning on February 20th.Questions regarding the availability of this domain name must be sent to the registrantYou may contact the registrant at the email address listed on the public *** database: ***Very truly yours,
Office of the General Manager
Domains By Proxy, LLC
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]I realize that the complaint should be filed against ***.comI statedso explicitly in my original complaintHowever, ***.com does not list their address!The domain registration company has their address, and should give it to Revdex.comThenRevdex.com will forward complaint to the business in question, i.e., ***.comPlease give us the address for ***.comThank you
Regards,
*** ***
Dear Dispute Resolution Consultant,
We are in receipt of your complaint from Mr***
We have reviewed the complaint and it appears that the complaint was filed incorrectly against Domains By Proxy, LLC when it should have been filed against ***.COMTherefore, ask that this
complaint be removed from our record and filed against the correct party, ***.COM
Dear Revdex.com Representative,The person who submitted this complaint, [redacted] *s not a customer of Domains By ProxyFurther, Domains By Proxy does not offer the service he purchased and did not charge MrRush's credit card for any servicesPlease cancel this complaint against Domains By Proxy.Kindly let us know when the complaint has removed from our record.Thank you,Office of the General ManagerDomains By Proxy, LLC
Hello [redacted] You may contact the customer by sending email to [redacted] All emails sent to the public address are forwarded to the customer, according to their wishesAlternatively, you may wish to contact the hosting provider for the website, who can affect website contentAs a courtesy, we have provided the hosting provider below: [redacted] Finally, should you still desire our customer’s identity, we will require a properly served subpoenaYou may view our subpoena policies here: https://www.domainsbyproxy.com/policy/Subpoena.aspxHope this helps
Dear Dispute Resolution Consultant, We have reviewed this matter and our records indicate that [redacted] was able to successfully cancel our private registration service for the domain names in question since receiving this complaintWe now consider this matter resolved Please let us know if we can be of further assistance
Dear Revdex.com, Thank you for your messageWe have reviewed this matter and our records indicate that Mr [redacted] has gained access to his DBP customer account and canceled private registration for [redacted] [redacted] since this complaint was filed We now consider this matter resolved Please let us know if we can be of further assistance
INDEED, your email did NOT come through, regardless of lack of bounce, as you have so graciously indicatedI think you would agree that it is important for BOTH of us to understand why an e mail from such a reputable company did go through as intendedMy spam is cleanly out daily, so it was not thereBut then, when filing a complaint through your website, you do NOT give any info as to what should be added to Contacts to avoid rejection, which is why I check spam dailyAlso, you did not give any suggestions on follow up if a response was not received in the time frame indicated by your website....which is something the vast majority of businesses, who take complaints seriously, do.Please rest assured, that your cavalier attitude does not relieve you, FanFiction or host of said mentioned website of any responsibility.I need to know exactly who is the host of this website, if I have or have not contacted the right people, you should state suchCopyright and Trademark violations should not be taken so lightly, as you response indicates you have
Dear ***, We are sorry to hear you are having difficulties submitting through our site, according to our records we have not receive a request regarding [redacted] A review of the site shows the hosting provider has removed the content of the site If you seek the identity of the domain owner, please review our subpoena policies here: [redacted] Kindest Regards,Office of the General Manager Domains By Proxy, LLC
Hello,We have reviewed the complaint and it appears the complaint was filed incorrectly against Domains By By Proxy, LLC when it should have been filed against [redacted] Therefore, we ask that this complaint be removed from our record and filed against the correct party, [redacted] Kindest Regards, Michael A [redacted] Domains By Proxy, LLC
Dear [redacted] ,We received notice of a consumer complaint filed against Domains By Proxy (“DBP”) regarding [redacted] DBP provides a private registration service that allows its customers to register domain names without listing their contact information in the public WHOIS databaseSince DBP is listed as the registrant of the domain name, it may appear that DBP operates or has an interest in the domain name or websiteThat is not the case; DBP is neither a domain name registrar, nor a hosting provider and has no control over website contentTherefore, as the complaint is actually against our customer, we request that you withdraw the current complaint and file a new one against [redacted] .As Domains By Proxy does not have the ability to remove content from any website for which we provide our proxy service, you will need to contact the hosting providerGenerally the operators of the DNS name servers and the hosting providers are the sameFor your convenience, we have listed the hosting provider below: [redacted] , Inc abuse@ [redacted] .com In addition to contacting the hosting provider, you may send your complaint directly to the customer at: [redacted] @domainsbyproxy.comUnfortunately, we cannot guarantee the customer will reply, but this is yet another option for you to pursue Very truly yours, Lisa V Domains By Proxy, LLC
DBP, which is owned by GoDaddy founder [redacted] , can not offer domain privacy services that negate their responsibility for managing unsolicited, unwanted, unwelcome abuse from domains owners who violate DBP's TOU!The fact that " [redacted] " (domain) is a private registration does not absolve DBP of their responsibility when their customer fails to abide by DBP's TOU! If " [redacted] " has listed DBP as their administrative and technical contact,it is then incumbent on DBP to either notify the customer or rescind the domain! * [redacted]
Mr [redacted] ,Our Abuse department is reviewing the domain name and any supporting documentation you submittedDepending on the results of their investigation, private registration services may be cancelled.Regards,Lisa V.Office of the General ManagerDomains By Proxy, LLC
Dear ***i,As you mentioned, Domains By Proxy some complaints from [redacted] concerning a photograph that was posted on your websiteIt is true that Mr [redacted] eventually submitted a 'complete' complaint pursuant to our Trademark/Copyright Infringement Policy, available at [redacted] As the complaining party provided all required elements, your contact information was disclosed to Mr [redacted] We are sorry to hear you are experiencing difficulties and would like to suggest that you contact you nearest law enforcement agency if you believe you are in dangerKind regards,Office of the General ManagerDomains By Proxy
Dear Donn ***,Domains By Proxy provided the information about the host that we believed to be true at the time and which was provided as a courtesy. We recommend you research online to determine the hosting provider, as we have no further information to offerDomains By Proxy does take complaints seriously but unfortunately, is not able to explain why the email we sent to you was not receivedVery truly yours,Domains By Proxy, LLC
Hello, The person who submitted this complaint, *** *** *s not a customer of Domains By ProxyFurther, Domains By Proxy does not offer the service she purchased and did not charge Ms*** credit card for any servicesPlease cancel this complaint against Domains By
Proxy. Kindly let us know when the complaint has removed from our record. Thank you, Office of the General ManagerDomains By Proxy, LLC
Dear Revdex.com,
Thank you for your messageWe have reviewed this matter and our records indicate that Mr*** has gained access to his DBP customer account and canceled private registration for the domain name at issue since this complaint was filed
We now consider this
matter resolvedPlease let us know if we can be of further assistance
Dear Dispute Resolution Consultant,
Thank you for your message
Our customer can be contacted at the email address listed on the Whois database, ***Emails sent to this address are forwarded our customer
That said, you will want to address the complaint to ***
Dear Mr*** * ***, We are not able to locate a Domains By Proxy account with the information you have providedPlease tell us your domain name so we may investigate your claim. Kind regards, Domains By Proxy, LLC
Dear Mr***,
Domains By Proxy ("DBP") did, in fact, reply to the claim you submittedA copy of the message is attachedSince we did not receive a bounce message and in the absence of a reply from you, assumed you had resolved the matter without our assistance.If you wish to submit the
information requested in our email, please send it to [email protected]
Kind regards,
Domains By Proxy, LLC
Dear *** ***,We are in receipt of your complaint regarding *** Please be advised that Domains By Proxy (“DBP”) provides a private registration service that allows its customers hold domain names without listing their contact information in the public *** databaseSince DBP is
listed as the registrant of the domain name, it may appear that DBP operates or has an interest in the domain name or websiteThat is not the case; DBP is not a domain name registrar and is not involved in the registration processOur customer retains all control over and management of their domain names.Our records show that the customer registered the domain name on the evening of February 19th and the domain name was activated early morning on February 20th.Questions regarding the availability of this domain name must be sent to the registrantYou may contact the registrant at the email address listed on the public *** database: ***Very truly yours,
Office of the General Manager
Domains By Proxy, LLC
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]I realize that the complaint should be filed against ***.comI statedso explicitly in my original complaintHowever, ***.com does not list their address!The domain registration company has their address, and should give it to Revdex.comThenRevdex.com will forward complaint to the business in question, i.e., ***.comPlease give us the address for ***.comThank you
Regards,
*** ***
Dear Dispute Resolution Consultant,
We are in receipt of your complaint from Mr***
We have reviewed the complaint and it appears that the complaint was filed incorrectly against Domains By Proxy, LLC when it should have been filed against ***.COMTherefore, ask that this
complaint be removed from our record and filed against the correct party, ***.COM