hello-I have read the complaint and will get a check to this customer todayUnfortunately, because of rising costs, we did have to impose an increase to many of our customers, and this was conveyed via a letter hand-delivered by the technician to the customers it affectedMy apologies to Ms
*** for any miscommunication that stemmed from our technician, or our office staff.thank you,**office manager, Research Pest Control
I am not sure why Ms [redacted] would reject the payment of the amount of the difference; the check went out in the mail yesterday, as I said I would do. I apologized for the miscommunication about the price increase in my last message. So, I am left to ask what solution she proposes...Respectfully,**Research Pest Control
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11783989, and find that this resolution is satisfactory to me.
Regards,
[redacted]
hello-I have read the complaint and will get a check to this customer todayUnfortunately, because of rising costs, we did have to impose an increase to many of our customers, and this was conveyed via a letter hand-delivered by the technician to the customers it affectedMy apologies to Ms
*** for any miscommunication that stemmed from our technician, or our office staff.thank you,**office manager, Research Pest Control
Complaint: ***
I am rejecting this response because the company should have notified the changes before they provide service
Regards,
*** ***
I am not sure why Ms [redacted] would reject the payment of the amount of the difference; the check went out in the mail yesterday, as I said I would do. I apologized for the miscommunication about the price increase in my last message. So, I am left to ask what solution she proposes...Respectfully,**Research Pest Control
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11783989, and find that this resolution is satisfactory to me.
Regards,
[redacted]