I hired Henry to repave my drivewayHe came out and gave me a good priceOn the day of the install, I had a problem because he didn't want to haul away the flower bed that I was removingHe told me that he can remove the flowers and the brick and place them somewhere else on my propertyI said no because that would be creating more work for me laterSo he agreed to do itWhen everything was done, it looked nice from a distance but I couldn't walk on it and it was getting dark so I did my final check the next morningI did notice a few problems the next day but he agreed to take care of itWhen it was time to payI gave him my credit card but he asked if I had cashI said I never told you I was paying with cashHe asked if I could pay in cash so he could avoid paying the credit card feesI told him that I will look into it tomorrowThe next day he text me times about the moneyAfter everything was paid, a few days later, I noticed that he removed the bump that I had to keep the water from coming into my garageHe agreed to fix it but it wasn't done rightIt looked horribleI had to call him times before he would call me backI explained to him that it didn't look right and he told me that he was doing me a favor and that I was nitpickingI told him that I am just looking to get the services that I paid forHe refused to come back outEnclosing, I would not recommend his services to anyoneHe appears to be nice but he's a wolf in sheep's clothing
Please BEWARE!!
What I was asking him to do was small and simpleIt could have been done in an hourHe chose to displease a customer rather than to please a customerAnyone that would tell you (customer) that you are being a nitpicker is a person you don't want to do business withThat's not good customer service at allYou be the judge
I hired Henry to repave my drivewayHe came out and gave me a good priceOn the day of the install, I had a problem because he didn't want to haul away the flower bed that I was removingHe told me that he can remove the flowers and the brick and place them somewhere else on my propertyI said no because that would be creating more work for me laterSo he agreed to do itWhen everything was done, it looked nice from a distance but I couldn't walk on it and it was getting dark so I did my final check the next morningI did notice a few problems the next day but he agreed to take care of itWhen it was time to payI gave him my credit card but he asked if I had cashI said I never told you I was paying with cashHe asked if I could pay in cash so he could avoid paying the credit card feesI told him that I will look into it tomorrowThe next day he text me times about the moneyAfter everything was paid, a few days later, I noticed that he removed the bump that I had to keep the water from coming into my garageHe agreed to fix it but it wasn't done rightIt looked horribleI had to call him times before he would call me backI explained to him that it didn't look right and he told me that he was doing me a favor and that I was nitpickingI told him that I am just looking to get the services that I paid forHe refused to come back outEnclosing, I would not recommend his services to anyoneHe appears to be nice but he's a wolf in sheep's clothing
Please BEWARE!!
What I was asking him to do was small and simpleIt could have been done in an hourHe chose to displease a customer rather than to please a customerAnyone that would tell you (customer) that you are being a nitpicker is a person you don't want to do business withThat's not good customer service at allYou be the judge