After reviewing the complaint received by the Revdex.com about the Honda , we reviewed the situation with the technicians and found out that the customer had brought in their own parts and materials for these custom headlights and that the customer had personally worked on these headlights beforehand installing an aftermarket set of HID headlights which were not factory for this vehicleThe customer did in fact instruct the technicians to install a set of Halos for him and also to change the lenses in his projectors to go along with his HID's he had previously installed himself In which the technicians were doing what they were told to do by the customerThis customer only paid for the labor for us to install them, no time anywhere was this customer concerned about a warranty and therefore would not make us responsible for his headlightsThe job was finished and customer looked at everything and was happy upon the completion of the vehicleTHANKS, Herb J [redacted]
After reviewing the complaint received by the Revdex.com about the Honda , we reviewed the situation with the technicians and found out that the customer had brought in their own parts and materials for these custom headlights and that the customer had personally worked on these headlights beforehand installing an aftermarket set of HID headlights which were not factory for this vehicleThe customer did in fact instruct the technicians to install a set of Halos for him and also to change the lenses in his projectors to go along with his HID's he had previously installed himself In which the technicians were doing what they were told to do by the customerThis customer only paid for the labor for us to install them, no time anywhere was this customer concerned about a warranty and therefore would not make us responsible for his headlightsThe job was finished and customer looked at everything and was happy upon the completion of the vehicleTHANKS, Herb J [redacted]